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Who has access to medical records?
Who has access to medical records?

Medical records are held confidential and under law cannot be released to anyone outside of HealthPartners without the member's written consent. Exceptions may include a release of information:

If required by a court order
To medical personnel in a medical emergency
As necessary to facilitate complaint investigations or investigations or inspections by the Minnesota Department of Health
If otherwise required by federal or state law or contract of benefits
To qualified personnel for research, audit or program evaluation, as long as individuals cannot be identified

For further information, view our privacy policy.