If you have questions regarding benefits, claims, networks, or plan materials, log on to your member account and use the secure Contact Us form. You will typically receive a response within one business day.
If you do not currently have a myHealthPartners account, register now!
Member Services:
- Monday – Friday, 7 a.m. – 7 p.m., CST
- 952-883-5000
- 800-883-2177 (Toll Free)
Empower Plans:
- 952-883-7000
- 866-443-9352 (Toll Free)
Medicare Plans:
- 952-883-7979
- 800-233-9645 (Toll Free)
- 952-883-6060 (TTY)
Medical Assistance Plans:
- 952-967-7998
- 866-885-8880 (Toll Free)
- 952-883-6060 (TTY)
For questions about HealthPartners 24/7 nurse line, your health care, pregnancy, finding a mental health professional and more, visit our member support page.
Contact the Web Support Help Desk for questions regarding registration, your username or your password.
Hours:
Monday – Friday, 8 a.m. – 5 p.m., Central Time
- 952-853-8888
- 877-726-0203
- Email member web support
- Email patient web support
Locations & Phone Numbers
Clinic Billing Questions
Hours:
Monday – Friday, 8 a.m. – 5 p.m., Central Time
- 651-265-1999
- 877-655-2669 (Toll Free)
- 800-627-3529 (TTY)
Central Minnesota Clinic Billing Questions
Hours:
Monday – Friday, 8 a.m. – 5 p.m., Central Time
- 320-259-7356
- 320-203-2414 (Fax)
HealthPartners Pharmacies
- 612-623-4002
- 800-591-0011 (Toll Free)
- Refill a prescription
- Mail Order Pharmacy
- HealthPartners Clinic Pharmacies
- Pharmacy Customer Service
Pharmacy Benefits & Claims
- 952-883-5000
- 800-883-2177(Toll Free)
- Member services
Regions Hospital Pharmacy
- 651-254-2389
Hudson Hospital Pharmacy
- 715-531-6450
HealthPartners Central MN Pharmacy
- 320-253-9182
Visit our pharmacy page for additional information and resources.
Individual Sales
- 952-883-5599
- 877-838-4949
- 952-883-6060(TTY)
Medicare Sales
- 952-883-5601
- 800-247-7015 (Toll Free)
- 952-883-6060(TTY)
- Hours: 8 a.m. to 8 p.m., seven days a week
Group Sales
- 952-883-5200
- 800-298-4235 (Toll Free)