If you have questions regarding benefits, claims, networks, or plan materials, log on to your member account and use the secure Contact Us form. You will typically receive a response within one business day.
If you do not currently have a myHealthPartners account, register now!
Hours:
Monday – Friday, 7 a.m. – 7 p.m., Central Time
- 952-883-5000
- 800-883-2177(Toll Free)
Empower Plans:
- 952-883-7000
- 866-443-9352
Medicare Plans:
- 952-883-7979
- 800-233-9645
- 952-883-6060
Medical Assistance:
- 952-967-7998
- 866-885-8880
- 952-883-6060
For additional member service numbers, including information regarding HealthPartners® Nurse NavigatorsSM, CareLineSM, BabyLine, Español, and Personalized Assistance Line (PAL), visit our member support page.
Contact the Web Support Help Desk for questions regarding registration, your username or your password.
Hours:
Monday – Friday, 8 a.m. – 5 p.m., Central Time
- 952-853-8888
- 877-726-0203
- Send us an email
Locations & Phone Numbers
Clinic Billing Questions
Hours:
Monday – Friday, 8 a.m. – 5 p.m., Central Time
- 651-265-1999
- 877-655-2669 (Toll Free)
- 800-627-3529 (TTY)
Central Minnesota Clinic Billing Questions
Hours:
Monday – Friday, 8 a.m. – 5 p.m., Central Time
- 320-259-7356
- 320-203-2414 (Fax)
HealthPartners Pharmacies
- 612-623-4002
- 800-591-0011 (Toll Free)
- Refill a prescription
- Mail Order Pharmacy
- HealthPartners Clinic Pharmacies
- Pharmacy Customer Service
Pharmacy Benefits & Claims
- 952-883-5000
- 800-883-2177(Toll Free)
- Member services
Visit our pharmacy page for additional information and resources.
Individual Sales
- 952-883-5599
- 877-838-4949
- 952-883-6060(TTY)
Medicare Sales
- 952-883-5601
- 800-247-7015
- 952-883-6060(TTY)
- Hours: 8 a.m. to 8 p.m., seven days a week
Group Sales
- 952-883-5200
- 800-298-4235