Resolve every issue and join in on the big surprise.
24/7 help is just a phone call away
Easy access to your health and insurance information
The one-stop shop for questions about your health plan
Learn more about Member Services
Solve the next issue.
All the issues have been solved.
Up in the middle of the night with a feverish child? Wondering if you should see a doctor about that cough? Question about the new prescription medicine you're taking? A HealthPartners CareLine nurse is available 24/7, 365 days a year to help answer those questions and more.
You can call any time, day or night, to get free medical advice from registered nurses. They'll answer your questions and discuss treatment options, so you can get on your way to feeling better.
As a HealthPartners member, you have secure online access to your health and insurance information 24/7. Here are just a few of the things you can do for you and your family:
HealthPartners Member Services is just a phone call or email away when you have questions about your health plan benefits, claims, account balances, doctors in the network and more.
Nine of 10 issues are resolved with the first call. And if we don't have an answer for you right away, we'll get back to you when it's convenient for you. You can even ask to talk with the same Member Services representative each time or request an interpreter.
