<DATE>

<MEMBER NAME>

<MEMBER ADDRESS>

Dear «Patientfullname»:

Although I was unable to complete a health risk assessment with you, I am here to support you.

If you have any questions, need help with anything right away or would like to complete a health risk assessment, please call me at <Select cm.contactphone>.

Enclosed is a copy of your care plan that was created based on information available to me. It also includes members of your care team and their contact information.

Care Coordination is a free and confidential service offered to you. As your Care Coordinator I will:

Connect with you every year to assess your needs or when you have a change to your health status such as a hospitalization.

Review the results of your assessment with you and identify services or supports that you are interested in to meet your needs.

Set up services and/or supports that may be helpful to you.

Work with you and your care team to help you reach your health care goals.

Provide information and education to you and your caregiver(s).

I will also share your care plan with «ProviderFullName», «ProviderSiteDef3».

Feel free to contact me with any questions or concerns.

Sincerely,

«CaseOwnerFullName»

MSHO Care Coordinator

HealthPartners Case Management

Enclosures: Care plan, MSHO Integrated Appeal Rights, Statement of Nondiscrimination for Health Plan Members, Language Block

HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in HealthPartners depends on contract renewal