Contact information and support

Based in Minnesota, our Member Services team and other teams of insurance experts are ready to answer your questions about:

  • Your Hennepin County insurance coverage and plan services
  • Finding a dentist or dental clinic in your plan’s network
  • And much more

Call Member Services

Call Member Services at the phone number on the back of your ID card. This ensures you’re connected to someone who specializes in your plan right away.

If you don’t have your card or you’re not a member yet, you can get answers by reaching out to our Member Services team at 800-883-2177. Se puede llamarnos en español al 866-398-9119. Interpreters are also available for other languages.

Sign in to your account

You can look up answers to common questions – and much more – by signing in to your online account. You can also send a secure web message, get help from our automated assistant Harper or chat with Member Services during business hours.

More HealthPartners services for our members

We can help with everything from general health questions to understanding treatment options to caring for your newborn and more. Can’t find something here? Review member resources to see more perks and tools.

Reach Hennepin County human resources (HR)

If you have questions or need additional information, sign in to the Bridge or contact the Hennepin County HR Service Center at 612-348-7855.