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Questions about Medicare? Our experts are here to help – just give us a call at
We’re available for calls:
- From Oct. 1 through March 31: 8 a.m. to 8 p.m. CT, seven days a week
- From April 1 through Sept. 30: 8 a.m. to 8 p.m. CT, Monday - Friday
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Call Member Services at the phone number on the back of your ID card. This ensures you’re connected to someone who specializes in your plan right away.
If you don’t have your card or you’re not a member yet, you can get answers by reaching out to our Member Services team:
- Call
866-233-8734 (TTY711 ) if you have the HealthPartners® Journey Group Medicare Advantage (PPO) plan. - Call
877-816-9539 (TTY711 ) if you have the HealthPartners® Retiree National Choice (RNC) (PDP) plan.
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