HealthPartners - Allina

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Allina Health is transitioning to three new benefit partners effective January 1, 2013:

  • BlueCross BlueShield will administer medical claims
  • Express Scripts will administer pharmacy claims
  • Optum will provide case and disease management support, as well as access to the HelpCare Advisor program

For questions about any claims incurred through December 31, 2012, you can continue to contact HealthPartners member services and utilize the website.

To contact these new partners, call:

1-800-509-5310
1-888-878-0137 (TTY)

Prompt 1 – Medical / BCBS (7 a.m. to 7 p.m., M-F)
Prompt 2 – Pharmacy / ESI (available 24/7)
Prompt 3 – HelpCare Advisor / Optum (not available until January 1, 2013)