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Your Annual Notice of Changes (ANOC) describes changes to your plan's coverage, costs or service area (changes are effective in January). Your Evidence of Coverage (EOC) explains what the plan covers, how much you pay and more.

EOC also includes:

  • Information about in and out-of-network coverage rules
  • Your rights and responsibilities as a member
  • Your rights and responsibilities if you disenroll
  • Our rights and responsibilities if you disenroll

View the ANOC and EOC for your plan.

To see all out-of-network coverage rules, please see Chapter 3 of your EOC.

The Summary of Benefits outlines what each plan covers and what you’ll pay for those services. The booklet doesn’t list everything that we cover, or every limitation or exclusion. For a full list of covered services, see the Evidence of Coverage.

If you have concerns about the care you received, get more info on filing an appeal or grievance. You can also learn about:

Get rid of the clutter. Get less mail by choosing to get your insurance information delivered safely to you online.

Take a look at the Medicare complaint form and see info from the Medicare Ombudsman Center. (Both links will take you away from the website.)

Want help understanding your meds? There’s no cost to have a pharmacist review your medicine.

The drug list for HealthPartners is a comprehensive drug list. A comprehensive drug list is the entire list of drugs covered by a Part D plan. A team of pharmacists and doctors selects these drugs. Our experts review information on new medicines and compare it to the medicines that are already on the list. The goal? To make sure our drug list has the safest and most effective medicines.

If you’re eligible for Part D, you can sign up for prescription medication coverage. Get more info on:

Other plan information

Get info on:

From Oct. 1 through March 31, we take calls from 8 a.m. to 8 p.m. CT, seven days a week. You’ll speak with a representative. From April 1 to Sept. 30, call us 8 a.m. to 8 p.m. CT, Monday through Friday to speak with a representative. On Saturdays, Sundays and federal holidays, you can leave a message and we’ll get back to you within one business day.

This information is not a complete description of benefits. Call Medicare Sales for more information.

HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. HealthPartners is also a Cost plan and PPO plan with a Medicare contract. Enrollment in HealthPartners depends on contract renewal.

Last updated October 2018

H2422 H2462 H4882_113725 Accepted

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