{"id":5205,"date":"2018-12-07T13:21:53","date_gmt":"2018-12-07T19:21:53","guid":{"rendered":"https:\/\/www.healthpartners.com\/institute\/?page_id=5205"},"modified":"2026-07-07T10:04:38","modified_gmt":"2026-07-07T15:04:38","slug":"center-for-evaluation-and-survey-research","status":"publish","type":"page","link":"https:\/\/www.healthpartners.com\/institute\/centers\/center-for-evaluation-and-survey-research\/","title":{"rendered":"Center for Evaluation and Survey Research"},"content":{"rendered":"<h1>Turning insights into action<\/h1>\n<p>Better decisions start with better evidence. <span class=\"NormalTextRun SCXW66547395 BCX0\">Many organizations thoughtfully design and implement\u00a0<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">programs, but k<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">nowing\u00a0<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">what<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">\u2019<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">s<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">\u00a0working and\u00a0<\/span><span class=\"NormalTextRun SCXW66547395 BCX0\">how to measure and optimize can be complex. Our experts in data collection and evaluation fill that gap, helping teams understand their impact, reach and opportunities for improvement.<\/span><\/p>\n<p>We work with you to gather meaningful insights, hear directly from stakeholders and tell a clear, compelling story with your data \u2013 so you can focus resources where they&#8217;ll make the biggest difference.<\/p>\n<h2>What we do<\/h2>\n<p>Our Center for Evaluation and Survey Research team partners with program leaders, health care teams, researchers and organizations to collect and turn data into reliable evidence that helps you:<\/p>\n<ul>\n<li>Demonstrate impact to leadership or funders<\/li>\n<li>Develop, improve or refine your programs<\/li>\n<li>Make informed decisions about scaling, sustaining or redesigning initiatives<\/li>\n<li>Allocate resources more effectively<\/li>\n<li>Understand experiences and effectively engage diverse populations<\/li>\n<\/ul>\n<h2>Our work in action<\/h2>\n<p>Read real-world examples of our <a href=\"https:\/\/www.healthpartners.com\/institute\/centers\/center-for-evaluation-and-survey-research\/work-in-action\/\">work in the community<\/a>.<\/p>\n<p>Ready to explore how we can support your goals? <a href=\"mailto:CESR@HealthPartners.com\" target=\"_blank\" rel=\"noopener\">Contact us.<\/a><\/p>\n<div id=\"\" class=\"box border- bg-light-gray \" \/>\n<p><strong>Did you receive a study or survey request from us?<\/strong> <a href=\"https:\/\/www.healthpartners.com\/institute\/research\/participate-research-study\/review-surveys\/\" target=\"_blank\" rel=\"noopener\">Learn more<\/a>.<\/p>\n<\/div>\n<h2>Areas of expertise<\/h2>\n<div id=\"\" class=\"box border-blue bg-light-gray \" \/>\n<h3>Evaluation<\/h3>\n<p><span data-contrast=\"none\">We design and conduct evaluations that help programs develop, improve and plan for future success. Evaluations clarify purpose and direction and identify opportunities to optimize impact and reduce costs. They can also help strengthen team collaboration, highlight credibility and build the case for future investment. <\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Evaluations can take place at any stage \u2013 before a program launches or after\u00a0it\u2019s\u00a0underway. We deliver findings using best practices for communicating data, making the results easy to understand and ready for action.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\"> Our services:<\/span><\/p>\n<ul>\n<li>Evaluate programs to guide improvement and measure results<\/li>\n<li>Develop strategic plans<\/li>\n<li>Build team capacity for evaluation<\/li>\n<li>Build tools like logic models to show how your program is designed to work<\/li>\n<li>Strengthen systems for collecting and using data<\/li>\n<li>Create data visuals and presentations that tell your program&#8217;s story<\/li>\n<\/ul>\n<p>Learn more about our <a href=\"https:\/\/www.healthpartners.com\/institute\/centers\/center-for-evaluation-and-survey-research\/program-evaluation\/\">evaluation services<\/a>.<\/p>\n<\/div>\n<div id=\"\" class=\"box border-darkblue bg-light-gray \" \/>\n<h3>Surveys<\/h3>\n<p><span data-contrast=\"none\">Asking questions is easy but doing so effectively and without bias is both an art and a science.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We specialize in survey research best practices, designing and administering high-quality surveys that capture the insights you need from the audiences that matter most.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Our experience working with diverse populations across many communities helps you reach more people and get the full picture. Our professional interviewers lead recruitment and survey calls, including in the evenings and on weekends. <\/span><\/p>\n<p>Our services:<\/p>\n<ul>\n<li>Design, test and validate surveys<\/li>\n<li>Create easy-to-use questionnaires with clear formatting<\/li>\n<li>Recruit participants<\/li>\n<li>Conduct surveys via mail, web, text and\/or phone in English, Spanish, Hmong and Somali<\/li>\n<li>Analyze results and share insights<\/li>\n<\/ul>\n<p>Take a look at some of our <a href=\"https:\/\/www.healthpartners.com\/institute\/review-surveys\/\">current surveys<\/a>.<\/p>\n<\/div>\n<div id=\"\" class=\"box border-violet bg-light-gray \" \/>\n<h3>Qualitative data<\/h3>\n<p><span data-contrast=\"none\"><span class=\"TextRun SCXW268334945 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW268334945 BCX0\" data-ccp-parastyle=\"No Spacing\">Qualitative data digs into the \u201cwhy\u201d behind people\u2019s experiences, uncovering the stories and motivations that shape the data. <\/span><\/span><span class=\"TextRun SCXW72409965 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW72409965 BCX0\" data-ccp-parastyle=\"No Spacing\">Whether you are developing a program or evaluating one, our rapid,\u00a0<\/span><span class=\"NormalTextRun SCXW72409965 BCX0\" data-ccp-parastyle=\"No Spacing\">rigorous<\/span><span class=\"NormalTextRun SCXW72409965 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0and practical methods ensure all voices are represented.<\/span><\/span><span class=\"EOP SCXW72409965 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span> <\/span><\/p>\n<p><span data-contrast=\"none\"><span class=\"TextRun SCXW60388579 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW60388579 BCX0\" data-ccp-parastyle=\"No Spacing\">Our trained facilitators conduct interviews<\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW60388579 BCX0\"><span class=\"TextRun SCXW60388579 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW60388579 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0and<\/span><\/span><\/span><span class=\"TextRun SCXW60388579 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW60388579 BCX0\" data-ccp-parastyle=\"No Spacing\"> focus groups in person or virtually. We also collaborate with community experts to support data collection in multiple languages. <\/span><\/span><\/span><\/p>\n<p>Our services:<\/p>\n<ul>\n<li>Conduct interviews<\/li>\n<li>Convene focus groups<\/li>\n<li>Analyze qualitative data<\/li>\n<li>Customize analysis plans and deliverables that are high-quality, confidential and actionable<\/li>\n<\/ul>\n<\/div>\n<div id=\"\" class=\"box border-green bg-light-gray \" \/>\n<h3>Engagement<\/h3>\n<p><span class=\"TrackChangeTextInsertion TrackedChange SCXW91227397 BCX0\"><span class=\"TextRun SCXW91227397 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightPipeRest SCXW91227397 BCX0\" data-ccp-parastyle=\"No Spacing\">Engaged stakeholders bring value to your work. Connecting with them in meaningful ways is key to capturing their insights. Our services in strategic planning and design, facilitated conversation, and reflection on findings can help. <\/span><\/span><\/span><\/p>\n<p><span class=\"TrackChangeTextInsertion TrackedChange SCXW91227397 BCX0\"><span class=\"TextRun SCXW91227397 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightPipeRest SCXW91227397 BCX0\" data-ccp-parastyle=\"No Spacing\">We gather stakeholders from different roles and perspectives to review findings and interpret what they mean together, guiding shared decisions. <\/span><\/span><\/span><\/p>\n<p>Our services:<\/p>\n<ul>\n<li>Conduct individual and group facilitation<\/li>\n<li>Guide panels and group sessions to support collaborative decision-making<\/li>\n<li>Assess and improve meetings and convenings<\/li>\n<\/ul>\n<\/div>\n<div id=\"\" class=\"box border-darkblue bg-light-gray \" \/>\n<h3>Recruitment<\/h3>\n<p>We offer tailored communication to provide opportunities for potential participants to learn about studies they may be eligible for. We center our strategies on the participant experience and use best practices to gather input and ensure that the voices heard reflect the breadth and depth of those represented. We reach out to individuals based on project needs and can include email, phone, mail and myChart outreach. Our services:<\/p>\n<ul>\n<li>Design and staff study awareness communications and events<\/li>\n<li>Staff study phone lines and email inboxes, including evening and weekend hours and in multiple languages<\/li>\n<li>Test messages to determine what resonates with different populations to ensure efficient and inclusive practices<\/li>\n<li>Support participants throughout the study process to optimize retention<\/li>\n<\/ul>\n<\/div>\n<p>Visit <a href=\"https:\/\/www.healthpartners.com\/knowledgeexchange\/display\/n3495\" target=\"_blank\" rel=\"noopener\">Knowledge Exchange<\/a> for a current list of publications from our Center for Evaluation and Survey Research.<\/p>\n<p><b><span data-contrast=\"none\">Let\u2019s\u00a0work together\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Whether you have a specific need or are still figuring out where to start,\u00a0we\u2019d\u00a0love to connect and explore how we can support your\u00a0next project.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3>Key contacts<\/h3>\n<p><u><a href=\"https:\/\/www.healthpartners.com\/knowledgeexchange\/display\/person-Ziegenfuss-J-Y\" target=\"_blank\" rel=\"noopener\">Jeanette Ziegenfuss,<\/a><\/u> PhD, Director, Survey and Evaluation Science | <a href=\"mailto:Jeanette.Y.Ziegenfuss@healthpartners.com\" target=\"_blank\" rel=\"noopener\">Email<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Turning insights into action Better decisions start with better evidence. Many organizations thoughtfully design and implement\u00a0programs, but knowing\u00a0what\u2019s\u00a0working and\u00a0how to measure and optimize can be complex. Our experts in data collection and evaluation fill that gap, helping teams understand their impact, reach and opportunities for improvement. We work with you to gather meaningful insights, hear [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":19343,"parent":7649,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":{"0":"post-5205","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Center for Evaluation and Survey Research - HealthPartners Institute<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.healthpartners.com\/institute\/centers\/center-for-evaluation-and-survey-research\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Center for Evaluation and Survey Research - HealthPartners Institute\" \/>\n<meta property=\"og:description\" content=\"Turning insights into action Better decisions start with better evidence. Many organizations thoughtfully design and implement\u00a0programs, but knowing\u00a0what\u2019s\u00a0working and\u00a0how to measure and optimize can be complex. Our experts in data collection and evaluation fill that gap, helping teams understand their impact, reach and opportunities for improvement. 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