Medicare telehealth services
More flexibility, more convenience, more ways to get the care you need

Our HealthPartners Medicare plans give you the freedom to get care when you need it from wherever you are. All our plans cover telehealth options like video visits, phone visits and e-visits. Plus, our plans include unlimited visits to Virtuwell, our 24/7 online clinic.

Coughs and colds, bug bites and burns, sinus infections and pink eye – these conditions don’t take nights and weekends off. Fortunately, neither does the team at Virtuwell, our 24/7 online clinic that’s safe, secure and always open.

One click is all you need to get started

At Virtuwell, you can get a same-day diagnosis, treatment plan and prescription from our certified nurse practitioners – all online with no appointments, waiting rooms or video calls.

Care for more than 60 conditions – at no additional cost

We provide treatment for dozens of conditions, including:

  • Sinus, cough and allergy
  • Flu
  • Eye and ear
  • Skin and rashes
  • Women’s health
  • Sexual health, including sexually transmitted infections (STIs)

Your HealthPartners Medicare plan covers Virtuwell visits at no additional cost – no deductible, no copay and no out-of-pocket for the visit. And there’s no cap to the number of times you can use Virtuwell under your plan.

Other ways to receive telehealth care

When you need to see a doctor or specialist, you don’t necessarily need to visit your clinic. Often, you have the option to meet with your doctor through a virtual visit.

All HealthPartners Medicare plans cover telehealth, also known as virtual visits. If your care team offers virtual visits, you can see your doctors and specialists in a way that’s convenient for you.

Types of telehealth appointments

There are three types of telehealth appointments that may be available to you:

  • Video visits – Using the camera in your computer, tablet or smartphone, you can meet face to face with your doctor. You can get personalized care, expert answers and a tailored treatment plan all from the comfort of your own home. For more details, visit our page about how video visits work at HealthPartners clinics and hospitals.
  • Phone visits – Meet with your doctor over the phone for initial or follow-up visits.
  • E-visits – Connect with your doctor using your computer, tablet or smartphone. Through direct messaging, you can get non-urgent medical advice without making a trip to the clinic.

Your health and well-being are our priority. That’s why all HealthPartners Medicare plans cover telehealth services so you can get back to feeling your best – quickly and conveniently.

Legal information

Last updated October 2021

H2422_001601 Approved 10/1/2021
H2462 H4882_001601 Accepted