Behavioral Health services are available for HealthPartners SNBC members with Behavioral Health conditions.

Behavioral Health Clinical Consultation:

Call 952-883-7774 or 866-443-0928 (toll free) 8:30am-5pm Monday through Friday

Independently licensed Behavioral Health clinicians have specialized mental health and chemical health knowledge and are available to support you when you need BH expertise to best support the SNBC members you are working with. Behavioral Health clinicians are seasoned staff with years of experience working in counties and as direct service providers with the Medicaid population.

Behavioral Health clinicians are happy to assist you and can be involved for a one time consult, or for longer term if needed

Behavioral Health clinicians can discuss and problem solve challenging clinical scenarios

Behavioral Health clinicians can help navigate the health plan Behavioral Health network, benefits, and resources

Behavioral Health clinicians can work together with you proactively to help keep our SNBC members in their best health from a Behavioral Health perspective

Behavioral Health clinicians also follow psychiatric hospital admissions for our SNBC members and will reach out to the SNBC Care Coordinators to discuss specific details of the admission as well as to help coordinate care and ensure that appropriate follow up care is in place upon discharge.

HealthPartners Behavioral Health Disease and Case Management programs proactively identify SNBC members for outreach. When members are identified for any of our Behavioral Health programs, Behavioral Health clinicians will outreach to the SNBC Care Coordinators to discuss how to collaborate on any interventions that are needed. SNBC Care Coordinators are invited to refer to our complex Behavioral Health Case Management program which is designed for the very most complicated and hard to serve health plan members. In that program Behavioral Health staff members can partner with local SNBC Care Coordinators to get best outcomes for individuals with complex Behavioral Health needs. Please make referrals via HealthPartners Connect by calling 952-883-5469 or 800-871-9243 (toll free).

Questions can be directed to:

Quanah Walker, MSW, LICSW
Senior Manager of Case Management, Disease Management, WellBeing, Integration
HealthPartners Behavioral Health
Tel 952.883.6128 Fax 952.853.8830