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HealthPartners MSHO plan first ever to earn 5-Star Rating in Minnesota

Annual Star Ratings reflect plan performance in quality and member experience

December 9, 2020

BLOOMINGTON, Minn. – HealthPartners Minnesota Senior Health Options (MSHO) plan has been awarded an overall 5 out of 5 star rating from the Centers for Medicare and Medicaid Services (CMS) for 2021. HealthPartners MSHO is the first and only MSHO plan in Minnesota to earn the top score, and one of three fully integrated dual eligible special needs plans (FIDE-SNPs) in the nation to receive 5 stars for 2021.

The CMS publishes Star Ratings each year to measure the quality of health and drug services for Medicare enrollees and rate health plan performance ranging from one to five stars. It scores a series of clinical and performance measures including quality of care, member experience, health plan administration and customer service.

“Earning a 5-star rating for MSHO is an incredible accomplishment, and I’m proud to be part of a team that works hard to achieve top performance that improves the health and well-being of our members,” said Jim Eppel, HealthPartners executive vice president and chief administrative officer. “Excellence in health care matters. These impressive ratings mean we’re keeping members healthy and delivering on our promise of high-quality, affordable care.”

MSHO is a voluntary health plan for people age 65 and older who have Medical Assistance and Medicare Parts A and B. It combines coverage into one plan, including coverage for medical, prescription drug, dental and long-term care benefits. In addition, HealthPartners offers unique benefits to eligible MSHO members including coverage for animatronic support pets, electronic tablets, light therapy lamps and caregiver support.

According to CMS, MSHO enrollees are lower-income and have more medical conditions and disabilities. Their social determinants of health can present further challenges to improving the care experience and health outcomes for enrollees.

For 2021, HealthPartners Retiree National Choice Prescription Drug Plan also earned the top CMS Star Rating of 5 out of 5 stars. HealthPartners Medicare Advantage plans in Minnesota, Illinois, Iowa and Wisconsin earned a high rating of 4.5 out of 5 stars. HealthPartners Cost plans in Minnesota, Wisconsin, North Dakota and South Dakota also received 4.5 out of 5 stars.

Every year, Medicare evaluates plans based on a 5-star rating system.

About HealthPartners

HealthPartners is a consumer-governed, non-profit health care organization with a mission to improve health and well-being in partnership with members, patients and the community. For more information, visit

HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. HealthPartners is also a Cost plan, PPO plan, and PDP with a Medicare contract. Enrollment in HealthPartners depends on contract renewal. HealthPartners UnityPoint Health is a PPO plan with a Medicare contract. Enrollment in HealthPartners UnityPoint Health depends on contract renewal. The Medicare Cost Plan is underwritten by Group Health Plan, Inc. In the State of Wisconsin, The Medicare Cost Plan is jointly and separately offered by Group Health Plan, Inc. and HealthPartners Insurance Company.

Last updated December 2020

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