HealthPartners Text Alerts
(Please note: If you’re a HealthPartners UnityPoint Health member, your plan is underwritten and/or administered by HealthPartners UnityPoint Health, Inc. or through its subcontractor HealthPartners Administrators Inc., which is a part of the HealthPartners family. When you select certain sublinks on this page, you may be redirected to a healthpartners.com website to view content and information applicable to you as HealthPartners UnityPoint Health plan member.)
Effective as of December 12, 2024
If you include your mobile phone number in your online account, you give us permission to send you text messages that relate to your relationship with HealthPartners. You can also sign up to get appointment reminders and important updates about your health care via text at HealthPartners clinics. You can update or change your mobile phone number at HealthPartners.com under Account Settings.
Text messaging may include one-time or recurring texts about upcoming appointments, prescription refills, tips and advice on good health and well-being or related to the following programs:
- Healthcare reminders. Messages may include plan and care reminders such as preventive health screenings, flu shots, mammograms, colonoscopy, medication renewals, etc.
- Benefit and plan information. Messages may include information about services covered under your plan such as finding a network provider.
- Pharmacy reminders. Messages when your prescriptions are ready or to contact your pharmacy.
- Program and services. Messages may include information about programs such as medical transportation services, clinical care wait lists, etc.
- Appointment scheduling and reminders. Messages may include confirmations, upcoming appointment reminders, scheduling reminders or cancellations.
- Online account login. Messages may include a passcode to authenticate into your account.
HealthPartners does not charge anything for the texting service. You may be charged fees depending on your wireless carrier.
HealthPartners will take care to not send you text messages that contain any unnecessary or sensitive personal information. Despite security procedures and methods by your wireless carrier, there is still risk that text messages could still be intercepted.
If you no longer want to receive text messages from the HealthPartners phone number(s), reply “Stop” to each text message.
No Guarantee of Service. While we strive to provide a reliable service, HealthPartners does not guarantee that the service will always be available or without interruption. We are not responsible for any delays or failures in receiving messages.
HealthPartners Website terms of use and Website privacy policy apply to your participation in the HealthPartners email program.