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HealthPartners Text Alerts

(Please note: If you’re a HealthPartners UnityPoint Health member, your plan is underwritten and/or administered by HealthPartners UnityPoint Health, Inc. or through its subcontractor HealthPartners Administrators Inc., which is a part of the HealthPartners family. When you select certain sublinks on this page, you may be redirected to a website to view content and information applicable to you as HealthPartners UnityPoint Health plan member.)

Effective as of February 26, 2020

Sign up to get appointment reminders and important updates about your plan and health care at HealthPartners clinics. You can decide what kinds of text messages you'd like to receive by changing your Account Settings.

What is text messaging?

Because texting is a convenient way of communicating short messages, HealthPartners lets you choose to receive certain messages from HealthPartners by text. These messages may include reminders of an upcoming appointment, prescription refill, or tips and advice on good health and well-being.

You may opt into receiving texts by checking the appropriate box in the Account Settings area of or at any one of our medical or dental clinics. You can change your preferences any time you want. You are not required to receive text messages from HealthPartners.

If you give us a mobile phone number HealthPartners will send the texts to the mobile phone number that you provided. Please remember to update your account settings if you change your mobile phone number.

This notice applies only to texts sent to you through your account.

Are text messages secure?

Despite any security procedure and methods your wireless carrier, they may not prevent someone from intercepting your message. Therefore a text message is not considered 100% secure.

For this reason, HealthPartners will take care to not send you text messages that contain any unnecessary or sensitive personal information. Nevertheless, because of the risk that a text message, even with non-sensitive information, could be intercepted, you have the choice whether to receive text messages from HealthPartners or not.

A message addressed to your mobile phone number could be read by anyone who has access to that device. Some people have their phone set to have a text message appear on the screen even if the phone is locked. This may let someone else read the text message. You can change your phone settings to prevent this, if you want.

What does it cost?

The cost of texting is determined by the plan you have with your wireless carrier. HealthPartners does not charge anything for the texting service, however.

Are there other rules about texting I should know about?

HealthPartners Website terms of use and its Website privacy policy, which you have already agreed to if you registered with, apply to your participation in the HealthPartners texting program.

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