The role of the certified diabetes educator in telephone counseling Journal Article uri icon
  • PURPOSE: This paper describes a telephone-based, outcomes-focused approach to diabetes education provided by certified diabetes educators (CDEs). METHODS: Random chart audits were conducted to evaluate the scope of practice and effectiveness of telephone-based interventions provided by CDEs to people with diabetes. Four case studies and a sample prevention case are used to illustrate the role of telephone-based CDEs in providing diabetes education. RESULTS: Counseling provided by CDEs helped to identify potential barriers and strategies for making lifestyle behavioral changes. CONCLUSIONS: Telephone-based counseling is a brief, effective, ongoing intervention that gives patients with diabetes immediate access to CDEs who provide education to support lifestyle behavioral changes.

  • Link to Article
    publication date
  • 2001
  • published in
  • Diabetes Educator  Journal
  • Research
  • *Counseling
  • Allied Health Personnel/*standards
  • Certification
  • Diabetes/*rehabilitation
  • Eating
  • Exercise
  • Patient Education as Topic/methods
  • Quality Assurance, Health Care
  • Telephone
  • Additional Document Info
  • 27
  • issue
  • 3