Quality improvement

Each year, HealthPartners evaluates its programs to make sure we are making meaningful quality improvements. We summarize the ways we are improving health and providing a better patient experience.

Read the results from our most recent quality improvement evaluation.

All of the projects aimed to improve patient health, patient experience and make health care more affordable. This is called the Triple Aim. It shines through in our organizational objective: Health as it could be, affordability as it must be, through relationships built on trust.

In 2021, our projects reached every Minnesota health care program we serve. These programs are Prepaid Medical Assistance Program (PMAP), MinnesotaCare, Minnesota Senior Health Options (MSHO), Minnesota Senior Care Plus (MSC+) and Special Needs BasicCare (SNBC)

Highlighted projects

1. Helping families get their children up to date on recommended vaccinations. Childhood immunizations are an important way to keep children safe from many serious diseases. During the Covid 19 pandemic, many people were nervous about taking their child to the clinic for their shots. HealthPartners is working to help parents understand why it is important to keep up to date on vaccinations and get children back on track.
   
   Learn how we’re encouraging parents to get their child’s vaccinations up to date.
    
2. Supporting our members to have healthy pregnancies. Many people in the US struggle to have heathy pregnancies. Black and Indigenous birthing people are especially at risk to have poor outcomes. HealthPartners is working to make sure our members have the support they need to have healthy babies and to be healthy themselves during their pregnancy.
   
   Learn what we’re doing to help pregnant people be healthy and have healthy babies.
    
3. Increasing Annual Wellness Visits for seniors. Annual Wellness Visits (AWV) are available at no cost to everyone on Medicare every year. These visits are a chance for older adults to talk to their primary care provider about their overall health, but many people are not aware of them, so HealthPartners is working to increase the number of people who get these types of visits.
   
   Learn about what we’re doing to encourage older adults to get an annual wellness visit.
    
4. Increasing chlamydia screening. Chlamydia is the most common sexually transmitted infection, and many people have it and don’t realize it. HealthPartners is working to encourage people who are at risk to get screened for chlamydia so they don’t have problems in the future.
   
   Learn about what we’re doing to improve chlamydia screening rates.