Quality improvement

Each year, HealthPartners evaluates its programs to make sure we are making meaningful quality improvements. We summarize the ways we are improving health and providing a better patient experience.

Read the results from our most recent quality improvement evaluation.

All of the projects aim to improve patient health, patient experience and make health care more affordable. This is called the Triple Aim. It shines through in our organizational objective: Health as it could be, affordability as it must be, through relationships built on trust.

In 2022, our projects reached every Minnesota health care program we serve. These programs are Prepaid Medical Assistance Program (PMAP), MinnesotaCare, Minnesota Senior Health Options (MSHO), Minnesota Senior Care Plus (MSC+) and Special Needs BasicCare (SNBC)

Highlighted projects

1. Helping adolescents get up to date on recommended vaccinations. These immunizations prevent serious diseases and can also prevent cancer later in life. Understanding the importance of immunizations and when they should be given, can be confusing for parents. HealthPartners is working to help parents understand why it is important to make sure their pre-teens are immunized at the right time.
   
   Learn how we’re encouraging parents to get their pre-teens vaccinated.
    
2. Supporting our members to have healthy pregnancies. Many people in the US struggle to have heathy pregnancies. Black and Indigenous birthing people are especially at risk to have poor outcomes. HealthPartners is working to make sure our members have the support they need to have healthy babies and to be healthy themselves during and after their pregnancy.
   
   Learn what we’re doing to help pregnant people be healthy and have healthy babies.
    
3. Supporting members with diabetes to keep their blood pressure under control. Both diabetes and hypertension are serious medical conditions on their own, but if someone has both, it is even more serious. HealthPartners has seen there are racial disparities in members with diabetes who have their blood pressure in control, so we are working to educate members about the importance of managing these diseases.
   
   Learn about what we’re doing to encourage members to manage their diabetes and hypertension.
    
4. Supporting our members to get breast cancer screening Regular mammograms are an important way to identify breast cancer early while treating it is easiest. But many women are reluctant to get mammograms or don’t understand how important they are. HealthPartners is working to make sure all women understand how important mammograms are and encouraging them to get their breast cancer screening on a regular basis.
   
   Learn about what we’re doing to encourage MSHO members to have a mammogram.