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Quality improvement

Each year, HealthPartners evaluates its programs to make sure we are making meaningful quality improvements. We summarize the ways we are improving health and providing a better patient experience.

Read the results from our most recent quality improvement evaluation.

All of the projects aimed to improve patient health, patient experience and make health care more affordable. This is called the Triple Aim. It shines through in our organizational objective: Health as it could be, affordability as it must be, through relationships built on trust.

In 2018, our projects reached every Minnesota health care program we serve. These programs are Medicaid, MNCare, Minnesota Senior Health Options (MSHO) and Minnesota Senior Care Plus (MSC+)

Highlighted projects

  1. Helping people catch up on colon cancer screenings. Everyone should have a colon cancer screening beginning at age 50, or by 45 for African American and American Indian or native Alaskan to catch cancer early while it is more easily treated. For many people, the fear of the screening test or other barriers means they put it off. We offer our members alternatives to the traditional colonoscopy to encourage them to get screened.

    Learn how we’re encouraging people to get their colon cancer screening.

  2. Dental care for people with disabilities. People with disabilities have a greater risk of tooth decay because many common medications can increase tooth decay, however less than half of Special Needs Basic Care (SNBC) members currently see a dentist at least once a year. HealthPartners is working with other SNBC plans to increase the number of members who get dental care.

    See how we’re supporting our members to access dental care.

  3. Reducing the number of people on opioids. Opioids can be effective for some acute injures and after surgery, but for most people they should not be taken for a long time. HealthPartners is working to help members understand their options and avoid becoming a chronic opioid user and support clinicians in changing their prescribing patterns.

    Learn what we’re doing to reduce the amount of opioids used.

  4. Increasing vaccinations for adolescents. Besides the immunizations babies get, adolescents should have 4 immunizations before their 13th birthday. The immunization schedule has changed and can be confusing, so HealthPartners is working to help parents understand the importance of all the immunizations and when their child should receive them.

    Learn about what we’re doing to improve immunization rates.

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