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Fraud alerts

Health care fraud can impact you. Protect yourself by staying informed with the following alerts, and taking action if you need to. HealthPartners has a team that’s dedicated to stopping health care fraud against our members, but there are also steps you can take to protect your information.

Fake insurance verification

What happens?

Someone calls and tells you they represent HealthPartners or ‘an insurance company’. They ask for your insurance or financial information and ask you to update your insurance card. Many of these calls come from a 646 (New York) area code.

What should I do?

Avoid this scam and protect your personal information:

  • Don’t provide any insurance or financial information
  • Ask questions if you aren’t sure
  • Report caller to HealthPartners

“Free” supplies

What happens?

If someone calls you to offer “free” supplies, and asks for your insurance or financial information, it’s likely fraud. You may also receive items in the mail that you didn’t order.

Supplies commonly offered, include:

  • Diabetic supplies (glucose meters, diabetic test strips, or lancets)
  • Heating pads, lift seats, foot orthotics, joint braces, and more

How do I avoid this?

To avoid this type of scam, you should:

  • Protect your personal information
  • Say no to orders for supplies that you didn’t order
  • Check your explanation of benefits for items you didn’t receive
  • Report caller or mailing information to HealthPartners

Medical identity theft

What happens?

Medical identity theft occurs when someone uses your personal information (name, Social Security number, or insurance number) to obtain medical care. The person might buy drugs, or submit fake billings to insurance in your name. This type of fraud can disrupt your life, damage your credit rating, and result in extra health care costs.

How do I avoid this?

To avoid this type of scam, you should:

  • Protect your personal information
  • Check your explanation of benefits for services you didn’t receive
  • Report any concerns about the misuse of your insurance information to HealthPartners
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