Contact us

For questions about HealthPartners 24/7 nurse line, your health care, pregnancy, finding a mental health professional and more, visit our member support page.

How was your visit?

Our leaders would like to hear about your recent visit to our medical or dental clinic.

If you are a patient and have a concern about patient care and safety, please contact us.

HealthPartners: 1-866-444-3493

Park Nicollet: 952-993-5541 / 800-862-7412

If concerns cannot be resolved, individuals are encouraged to contact The Joint Commission either by calling 1-800-994-6610 or by e-mailing complaint@jointcommission.org.

For help with billing questions, please contact the appropriate billing office.

You can access your medical records at any time by signing in to your account.

For help with correcting or amending your records, please call the health information management team at the location(s) where you received care:

For general assistance, call 952-993-7600. You can also fill out and send us one of the following forms:

• Patient Authorization for Release of Protected Health Information (PDF)
• Permission to Verbally Discuss Protected Health Information with Family and Friends (PDF)
• Request for Correction/Amendment of Health Information (PDF)

Note that health information management team members cannot assist with or answer questions about your care. Please contact your doctor or clinician instead.

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General pharmacy information
Visit our pharmacy page for additional information and resources.

Media relations for HealthPartners, including Park Nicollet, Regions Hospital and Methodist Hospital
On-call pager: 952-206-5494