Contact us

For questions about HealthPartners 24/7 nurse line, your health care, pregnancy, finding a mental health professional and more, visit our member support page.

How was your visit?

Our leaders would like to hear about your recent visit to our medical or dental clinic.

If you are a patient and have a concern about patient care and safety, please contact us.

HealthPartners: 1-866-444-3493

Park Nicollet: 952-993-5541 / 800-862-7412

For help with billing questions, please contact the appropriate billing office.

For general assistance, call 952-993-7600. You can also complete our online medical record request form or fill out and send us one of the following forms:

• Patient Authorization for Release of Protected Health Information (PDF)
• Permission to Verbally Discuss Protected Health Information with Family and Friends (PDF)
• Request for Correction/Amendment of Health Information (PDF)

Note that health information management team members cannot assist with or answer questions about your care. Please contact your doctor or clinician instead.

For members and patients

• If you forgot them, you can retrieve your username or reset your password.
• Need other help? Call website support at 952-853-8888 or 877-726-0203. We’re available Monday – Friday from 8 a.m. through 5 p.m. CT.

For providers

• Get help signing in to the provider portal

Website technical requirements

This website works best if you use the following browser versions, encryption and screen resolutions:

• Browsers: Users should use the latest versions of Chrome, Edge, Firefox and Safari.
• Encryption: Users must have cookies enabled.
• Screen resolutions: PC and Mac users should set their screen resolutions to a minimum of 1024x768.

General pharmacy information
Visit our pharmacy page for additional information and resources.

Media relations for HealthPartners, including Park Nicollet, Regions Hospital and Methodist Hospital
On-call pager: 952-206-5494