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We’re glad you’re a member

Resources for HealthPartners health insurance members

With HealthPartners, it’s easy to make the most of your health insurance plan. Here, you’ll find tools and resources to help you manage your plan, get information on benefits and perks, download documents, and more. And if you need help, we’re just a phone call away.

If you’re looking for information about your plan – including documents, benefits, perks and contact information – you’re in the right place.

How to reach Member Services, CareLine℠ and other teams

Receive statements, updates and other plan communications online

Learn about Healthy Discounts℠, traveling with your plan and more

Safely and securely pay your premium online

Get up-to-date information or locate a form for your plan

See what you might pay when you use your health insurance benefits

Get answers to frequently asked questions (FAQs) about coverage related to COVID-19.

More information for members

With the HealthPartners mobile app, available for iOS and Android, we’re always by your side:

  • Find covered doctors and clinics nearby
  • Always have your member ID card in your pocket
  • Check your benefits, balances and claims anytime
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Additional information

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

In Minnesota:

  • In compliance with Minn. Stat. § 62Q.451, HealthPartners does not restrict the choice of an enrollee on most of our Minnesota health insurance plans as to where the enrollee receives services from a licensed health care provider related to the diagnosis, monitoring, and treatment of a rare disease or condition. To confirm eligibility and application of appropriate benefits for covered services, please talk to your provider or contact Member Services.
  • In each of the Minnesota counties HealthPartners offers networks to individuals, families and small employer groups, we’re required to meet certain state standards for geographic access. Those networks may have waivers filed with the Minnesota Department of Health in areas where geographic standards have not been completely met for one or more specialties.