HealthPartners: Designed for everyone

At HealthPartners and Park Nicollet, it’s our policy to make sure that people with disabilities have full and equal enjoyment of the goods, services, facilities, privileges, advantages and accommodations of HealthPartners through our website and our mobile app.

  • We’re committed to ensuring digital accessibility on our website for people with disabilities.
  • We’re continually improving the user experience for everyone who comes to our website and applying current digital accessibility standards.
  • We aim to implement the latest industry standards in accessibility on our website and mobile app.

Providing feedback

We welcome feedback on the accessibility of our website and mobile app. Please let us know if we can do a better job removing any barriers you may have encountered on our website or mobile app by emailing accessibility@healthpartners.com.

Requesting accessibility assistance and auxiliary services

If you would like to request specific assistance related to accessibility, such as closed captioning or other auxiliary aids and services to accommodate a disability, you can email us at accessibility@healthpartners.com.

Closed captioning is available on demand for our telehealth services.

Filing a complaint

If you believe that we have not provided services or have discriminated against you because of your disability, you can file a grievance by phone, email or mail:

If you have another concern or need help with your online account, please contact Member Services. A member of our team will work to resolve your issue.