Contact information and support for health insurance plan members

Our Member Services team is here to help

Based in Minnesota, our team of health insurance and customer service experts is ready to answer your questions.

One of the benefits of an online account is you can look up answers to common questions just by signing in. You can also send a secure web message, get help from our automated assistant Harper or start a live chat with Member Services.

Call Member Services at the phone number on the back of your member ID card. This ensures you’re connected to someone who specializes in your plan right away. If you don’t have your card, you can get answers by reaching out to our Member Services team:

Se puede llamarnos en español al 866-398-9119. Interpreters are also available for other languages.

More HealthPartners services for our members

We have several resources to help with everything from general health questions to understanding treatment options to caring for your newborn and more.

With the HealthPartners mobile app, available for iOS and Android, we’re always by your side:

  • Find covered doctors and clinics nearby
  • Always have your member ID card in your pocket
  • Check your benefits, balances and claims anytime
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