Questions about claim status, claim appeals, and claim payment. You can also check claim status by signing in and using our Claims Status Inquiry tool.
Questions about a contracting request status, your medical contract, tax id/billing npi/business ownership changes, contract language, administrative requirements, reimbursement, authorization rules, escalated service or CIGNA issues, or specific questions about doing business with HealthPartners.
View/update your clinic and practitioner information that HealthPartners markets using Provider Data Profiles. Sign in
Other resources Join our network Review process for a medical or behavioral health contract request Subscribe to FastFacts newsletter
If you are already a contracted provider and would like your contracting representative’s name and contact information, click on the appropriate provider web link:
Questions about member eligibility or benefits. You can also use our secure Eligibility application or the 270/271 HIPAA transactions.
Check on the status of existing credentialing requests. Providers must already be contracted or working for a contracted provider to start the credentialing process.
Become a contracted provider
Did you know that you can find answers to most of your electronic transaction questions on our eServices page?
Here are some highlights:
Still have questions regarding electronic transactions? Submit your question here.
Interested in contracting with HealthPartners?
To apply to be contracted, select your provider type:
Having trouble signing in?
I am a member or patient
Hours of operations Monday - Friday 8 a.m. - 4 p.m. CT 952-883-7505 | 855-699-6694
Payer IDs listed on our website have been assigned by our contracted clearinghouses. Confirm your Payer ID with your vendor or clearinghouse prior to electronic claim submission as they may be different than what is listed.
View/update your clinic and practitioner information online with Provider Data Profiles. Sign in
Other resources Join our network Review the process for a medical or behavioral health contract request Subscribe to FastFacts newsletter
For other questions about contracting and network management, submit your questions here.
Visit our Pharmacy Services page for formulary information, preferred drug lists, MTM program information and more.
Hours of Operation Monday–Friday 8 a.m.–6 p.m. CT 1-800-492-7259
Need additional information regarding pharmacy programs and resources? We want to hear from you!
Need access to remittances, eligibility, and more?
HealthPartners communicates changes to contracted providers via Fast Facts, an on-line newsletter which is published bi-monthly. It is a requirement that all contracted providers sign up to receive this newsletter.
Health care providers – If you have a check/EFT # you can add access instantly using the "Tax ID & NPI access" option found in your applications menu. If you do not have a check/EFT # please complete the form below and your request will be processed.
Billing Service/Third Parties – You may add additional providers to your access by using the "Tax ID & NPI access" option found in your applications menu.
Add or change Delegates for your organization.
Questions about Eligibility, Remittance, and other applications?
Report an issue with opening a page, or other system errors.
