Frequently asked questions about EIDBI
  1. What is the HealthPartners process to become an in-network provider?
  2. How do I check the status of my network participation request?
  3. What are the provider credentialing and enrollment requirements?
  4. How do I check if a patient is currently insured with HealthPartners and eligible for EIDBI services?
  5. What are the HealthPartners prior authorization requirements for EIDBI services?
  6. How do I bill HealthPartners for EIDBI services?
  7. If I have additional questions, who at HealthPartners should I contact?
What is the HealthPartners process to become an in-network provider?

Contracting is a separate and distinct process from practitioner credentialing and enrollment. Both are required to participate in our network.

  • Contracting is the formal process of obtaining a provider network agreement.
  • Practitioner credentialing and enrollment is the formal process for ensuring network practitioners are qualified to treat our members.
  • Learn more about the contracting and credentialing process.
See more detailed information on becoming a network provider How do I check the status of my network participation request?

To check the status of your contracting request, please contact the HealthPartners Contracting and Payer Relations team.

Check the status of a contract request What are the provider credentialing and enrollment requirements?

Before practitioner credentialing or enrollment, you must be a contracted provider or have been offered a contract by HealthPartners. Once individual practitioners have enrolled with DHS, all EIDBI providers must complete either our provider credentialing or enrollment process.

Review credentialing and enrollment resources How do I check if a patient is currently insured with HealthPartners and eligible for EIDBI services?

Prior to services being rendered or obtaining a service authorization, use the HealthPartners provider portal eligibility tools to find policyholders, coverage and benefit details, coverage criteria, and more:

HealthPartners has established several connections for the exchange of eligibility inquiry and response transactions (270/271).

Learn more about electronic connections

You may also call our HealthPartners Member Services department to obtain eligibility and benefit information.

What are the HealthPartners prior authorization requirements for EIDBI services?

Authorization requests are reviewed by the Behavioral Health Utilization Management team. View the HealthPartners EIDBI policy:

How to submit a request for authorization:

How long does it take for authorization review?

  • HealthPartners has 14 days to make a decision about a request.

What documents are required for authorization review?

  • Comprehensive multi-disciplinary evaluation (CMDE)
How do I bill HealthPartners for EIDBI services?

HealthPartners requires all claims to be submitted electronically

See electronic claims submission options

Please bill HealthPartners for your EIDBI services following the guidelines in DHS’s EIDBI billing grid (PDF).

See more helpful tips for billing EIDBI services (PDF) If I have additional questions, who at HealthPartners should I contact? See who to contact for additional assistance