When a rash shows up, it can be hard to know what it is and how to get rid of it. The good news is that online care is available for more rashes and skin conditions than you might expect.

E-visits can help diagnose and treat rashes from allergies, irritants and infections in those who are 5 years old or older. E-visits are also a great option for managing flare-ups of eczema and other conditions without waiting for an appointment.

If your child is younger than 5 years old and has a rash, make a primary care appointment.

If your skin is red, bumpy, itchy, scaly or painful, we can help. We treat more than 20 types of rashes online, including:

This rash is caused when your skin reacts to something it touches, and it’s very common. The rash usually appears as red, itchy patches, sometimes with bumps or small blisters. Common causes include metals, fragrances, preservatives or chemicals in personal care products or household items.

Your customized treatment plan may include a prescription cream or oral medication, recommendations for over-the-counter products, and advice on ways to prevent skin reactions in the future.

Bacterial folliculitis looks like small, red, itchy bumps or white‑topped pimples. It’s caused when bacteria enter the body through damaged skin and can happen after shaving or sweating.

Your treatment plan for bacterial folliculitis may include a prescription cream or oral medication, recommendations for over-the-counter products, and advice on ways to prevent it in the future.

Candidal intertrigo is a yeast infection that forms in the skin folds. It typically appears as red, raw, irritated patches that may burn or itch. There may also be smaller red bumps outside the main rash. Heat, moisture and friction make it more likely to develop.

Treatment is usually a topical antifungal cream. Your treatment plan will also include self-care tips, and advice to prevent reinfection and spreading the condition to others.

Eczema is a chronic skin condition that can make your skin feel dry, itchy and irritated. It often flares up due to triggers like dry air, stress or skin irritants.

Treatment plans for eczema may include a prescription cream or oral medication, recommendations for other products, and advice on ways to relieve itching, reduce inflammation and promote healing.

Hives are a skin reaction that can show up for many reasons, including certain foods, medications, infections, insect bites or stings, temperature changes, and even stress. They appear as raised, itchy welts that can be small or large, and they often shift, fade or change shape throughout the day. Hives usually come and go within hours, but you can experience them repeatedly over days or weeks.

Your personalized treatment plan may include a prescription topical cream, guidance on other products, and self-care steps to help calm the skin and support healing.

Impetigo is a highly contagious rash that looks like honey‑colored crusts or blisters. It often appears around the nose and mouth, but it can show up anywhere on the body. It’s especially common in children 2-5 years old. Impetigo is caused when bacteria enter the body through damaged skin.

Antibiotics are the main treatment for impetigo, and we may prescribe a topical antibiotic ointment or oral antibiotics. Your treatment plan will also include recommendations for over-the-counter products, self-care tips to promote healing, and advice on ways to prevent spreading impetigo to others.

Perioral dermatitis is a facial rash that often develops from irritation, topical steroid use or certain skin care products. It looks like small, red or pink bumps around the mouth, nose or eyes, and may cause mild burning or itching. It’s often confused with acne or eczema.

Perioral dermatitis is treated with topical and oral medications. Your treatment plan will also include recommendations for over-the-counter products, and self-care tips to promote healing and prevent the rash in the future.

Many people react to plants like poison ivy and poison oak, which contain an oil called urushiol that can trigger an allergic reaction. This can cause an itchy, red rash that may include bumps or fluid-filled blisters, often appearing in streaks where the plant brushed against the skin. The skin may also look dry, scaly or swollen.

Your treatment plan may include topical creams or oral medications, along with soothing self-care steps (like cool compresses) and guidance on safe over-the-counter products to help reduce itching and support healing.

Rosacea can include symptoms like frequent redness or flushing of the face. It may be accompanied by bumps, pimples and thickened skin that can sometimes be confused with acne. It can even cause your eyes to feel gritty, dry or irritated. Certain foods, weather changes or skin care products can trigger flare-ups.

Your customized treatment plan will help decrease your symptoms and prevent the condition from worsening. It will include prescriptions and recommendations to improve the look and feel of your skin.

Shingles is caused by thereactivation of the chickenpox virus, and causes painful, blistering patches. A shingles rash usually occurs on only one side of the body and often appears in a stripe-like pattern. Shingles is more common in people over 50 and those who have weakened immune systems.

Your personalized treatment plan may include prescription antiviral medication, recommendations for over-the-counter products, and self-care tips to promote healing.

• Athlete’s foot – Appears as itching, burning, peeling skin or small cracks, often between toes. This fungal rash spreads easily in moist environments.
• Cellulitis – A bacterial skin infection that causes redness, swelling, warmth and tenderness. The area may spread quickly and is often painful.
• Chickenpox – Causes an itchy rash with red bumps that turn into fluid‑filled blisters. The chickenpox rash is most common in children.
• Fifth disease – Often appears as a bright red “slapped‑cheek” rash on the face followed by a lacy rash on the body. It is caused by a respiratory virus.
• Hand, foot and mouth disease – A viral infection that causes a rash that looks like small red spots or blisters on hands and feet, and inside the mouth.
• Jock itch – Itchy, ring‑shaped patches with slightly raised edges in the groin area. It spreads easily through sweat and friction.
• Keratosis pilaris – Appears as tiny, rough bumps on the arms, thighs or cheeks. It’s caused by the buildup of keratin, a protein that protects the skin.
• Molluscum contagiosum – Small, smooth, dome‑shaped bumps with a central indentation. It’s caused by a virus and spreads through direct contact.
• Pityriasis rosea – Usually starts with a large oval patch on the face or torso, followed by smaller spots that can form an evergreen tree pattern.
• Psoriasis – An autoimmune skin condition that leads to thick, scaly, red plaques, commonly on the elbows, knees or scalp.
• Ringworm – A fungal infection that causes circular, red patches with clearer skin in the middle. Ringworm spreads through direct contact or shared items.
• Scabies – Highly contagious rash that shows up as small, red bumps, often between the fingers. It’s caused by tiny mites that burrow under the skin.
• Seborrheic dermatitis – Skin condition that causes dandruff and flaky, greasy, yellowish scales on the scalp, eyebrows and sides of the nose.
• Tinea versicolor – Looks like light or dark patches, often on the chest, back or shoulders. This fungal infection is caused by a yeast overgrowth.

If you or your child is dealing with a new rash or a sudden flare-up of a chronic condition, an e-visit can help you get answers and treatment fast, usually at a more affordable cost than other options.

To start an e-visit, sign into your online account or create a new account. We’ll guide you through questions about symptoms, medications, allergies and insurance. We’ll also explain how to easily upload photos to support your diagnosis. From start to finish, submitting an e-visit usually takes about 10 minutes.

Once you submit your e-visit, one of our experienced nurse practitioners reviews your answers, determines a diagnosis and creates a treatment plan. As soon as they’re done, you’ll get an email letting you know it’s ready. We typically deliver treatment plans in as little as two hours.

We review e-visits 7 a.m. to 9 p.m. on weekdays and 7 a.m. to 5 p.m. on weekends and holidays. If you submit an e-visit outside these hours, your treatment plan will arrive the following morning.

E-visits are usually covered by insurance. Depending on your plan, the cost may be as low as $0 with insurance. Without insurance, the cost can be up to $89, but never more. Whether you use insurance or not, there are never any hidden fees or extra costs.

We’re able to treat most skin rashes with an e-visit. But if we can’t treat you, we’ll connect you with another care option, and you won’t be charged for the e‑visit.