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Virtuwell

Not sure where to go for acne, pink eye, sinus infections or a UTI? No matter where you are, getting better is at your fingertips whether you’re in line for coffee or waiting for a flight.

Sickness doesn’t follow a 9-5 schedule and neither do we. We’ve got you covered with our 24/7 online clinic. Visit Virtuwell at any time for diagnosis and treatment.

We’ve sent over 500,000 treatment plans and 98% of users highly recommend using Virtuwell, making us the highest-rated online clinic. We give you quick, quality care that is $49, and even less with insurance.

Frequently asked questions (FAQs)

We treat over 60 conditions, and that list is always growing. The types of things we treat include:

  • Acne
  • Allergies
  • Birth control (pills, ring, patch)
  • Bladder infections
  • Cold sores
  • Ear infections
  • Eczema
  • Flu (seasonal)
  • Pink eye
  • Rashes
  • Shingles
  • Sinus infections
  • Swimmer’s ear
  • Upper respiratory infections
  • Yeast infections

Check out our complete list of the conditions we treat online.

A Virtuwell visit is never more than $49. This includes your treatment plan and 24/7 phone support. Any follow-up care is also free.

If Virtuwell can’t treat you, there’s no charge.

You don’t need to have insurance to use Virtuwell, but it can bring the cost even lower.

If you’re not sure what your insurance covers, call the number on the back of your card.

Don’t have your card in front of you? Here are member services numbers to help you get started:

You can start feeling better in three simple steps.

1.     Answer a few questions

We guide you through questions that are straightforward and easy to answer. We’ll ask you the same questions you hear in the doctor’s office, including those about your symptoms, medications and allergies.

2.     Diagnosis by real people, really fast

Board-certified nurse practitioners review your answers right away. They make the diagnosis and recommend the care you’ll need. If prescriptions are in the plan, they’re sent to your favorite pharmacy.

3.     Payment and insurance

Just enter your credit card and insurance information. We’ll submit the insurance claim for you. Your insurance company responds and we charge the remainder. With or without insurance, you’re never charged more than $49.

That’s it! After you’re done, you’ll get a text and email the second your treatment plan is ready. If you have any questions, nurse practitioners are available by phone around the clock. Unlimited follow-up is free. 

In some cases our nurse practitioners can’t diagnose your condition online. If this happens, don’t worry, you won’t be charged for the visit. And we’ll help you find a clinic near you that can help.    

Yes. We ask the same questions as you hear in a doctor’s office, but online. Our board-certified nurse practitioners review your symptoms to give you an accurate diagnosis and treatment plan.

If our nurse practitioners can’t safely diagnose you online, we’ll help you find an in-person clinic and you won’t be charged anything. 

Yes! Depending on your insurance plan, Virtuwell is covered. If you don’t have insurance, a Virtuwell visit is only $49.

We accept most health insurance plans, including Blue Cross and Blue Shield of Minnesota, CIGNA, HealthPartners, Medica, PreferredOne and many others.

Call the number on the back of your card or our CareLine nurses any time at 612-339-3663 or 800-551-0859 for help looking at your options.

Don’t have your card in front of you? Here are the member services numbers to common insurance providers:

Nope! Just visit virtuwell.com and answer a few questions about your condition. A Virtuwell nurse practitioner will review your answers then email and text you the moment your treatment plan is ready. All in about an hour.

24/7 phone support and free follow-up are included with your visit. Our nurse practitioners are always available to answer any questions you have. 

If you need any prescriptions, they are automatically sent to your preferred pharmacy.