A Virtuwell visit is never more than $59. This includes your treatment plan and any follow-up care.

If Virtuwell can’t treat you, there’s no charge.

You don’t need insurance to use Virtuwell, but using insurance can reduce the cost.

Call the number on the back of your insurance card to find out if Virtuwell is covered.

Don’t have your card in front of you? Here are member services numbers to help you get started:

• Blue Cross and Blue Shield of Minnesota: 800-382-2000
• CIGNA: 800-244-6224 (insurance through work); 866-494-2111 (insurance directly or through the Exchange)
  
• HealthPartners: 800-883-2177
  
• Medica: 800-952-3455
  
• PreferredOne: 763-847-4477 (in the Twin Cities); 800-997-1750 (outside the metro area)
• United Healthcare: 877-842-3210

1.     Answer a few questions

We guide you through questions that are straightforward and easy to answer. We’ll ask you the same questions you hear in the doctor’s office, including those about your symptoms, medications and allergies.

2.     Online diagnosis by real people, really fast

Board-certified nurse practitioners review your answers right away. They make the diagnosis online and provide a treatment plan that outlines your care needs.  If prescriptions are in your plan, they’re sent to your pharmacy.

3.     Payment and insurance

Just enter your credit card and insurance information. We’ll submit the insurance claim for you. Your insurance company responds and we charge the remainder. With or without insurance, you’re never charged more than $59.

That’s it! You’ll get a text and email when your treatment plan is ready. If you have any questions, nurse practitioners are available for free follow-up care.

In some cases our nurse practitioners can’t diagnose your condition online. If this happens, you aren’t charged for the visit. And we’ll help you find a clinic near you that can help.

Yes. We ask the same questions you’d be asked in a doctor’s office, but online. Our board-certified nurse practitioners review your symptoms and provide an accurate diagnosis and treatment plan.

Yes! Depending on your insurance plan, Virtuwell is covered. If you don’t have insurance, a Virtuwell visit is only $59.

We accept most health insurance plans, including Blue Cross and Blue Shield of Minnesota, CIGNA, HealthPartners, Medica, PreferredOne and many others.

Not sure what your insurance covers? Call the number on the back of your card for help looking at your options.

Don’t have your card in front of you? Here are the member services numbers to common insurance providers:

• HealthPartners: 800-883-2177
• Blue Cross and Blue Shield of Minnesota: 800-382-2000
  
• CIGNA: 800-244-6224 (insurance through work); 866-494-2111 (insurance directly or through the Exchange)
  
• Medica: 800-952-3455
  
• Medicare: 1-800-MEDICARE (1-800-633-4227)
  
• PreferredOne: 763-847-4477
  
• United Healthcare: 877-842-3210

Nope! Just visit virtuwell.com and answer a few questions about your condition. A Virtuwell nurse practitioner will review your answers then email and text you when your treatment plan is ready. All in about an hour.

24/7 phone support and free follow-up care are included with your visit. Our nurse practitioners are always available to answer your questions.

If you need any prescriptions, they are automatically sent to your preferred pharmacy.