Patient financial services at TRIA

Understanding your bill and insurance coverage is an important part of having a positive health care experience. We’re here to answer your questions and provide information about financial support options.

Our patient financial services representatives are available to answer your questionsMonday through Friday from 8 a.m. to 5 p.m. Call us at 952-806-5463.

We understand the financial hardships that health care costs can create. Worrying about paying your bill shouldn’t have to be a part of your recovery. We offer financial assistance options to help you manage the cost of the care you need.

To apply for TRIA’s financial assistance program, please complete the application below.

• Financial assistance application (English) (PDF)
• Financial assistance application (Hmong) (PDF)
• Financial assistance application (Karen) (PDF)
• Financial assistance application (Russian) (PDF)
• Financial assistance application (Spanish) (PDF)
• Financial assistance application (Somali) (PDF)
• Financial assistance application (Vietnamese) (PDF)

For a copy of TRIA’s complete financial assistance policy, contact patient financial services at 952-806-5463 or view it below:

• Financial assistance policy (English) (PDF)
• Financial assistance policy (Hmong) (PDF)
• Financial assistance policy (Karen) (PDF)
• Financial assistance policy (Russian) (PDF)
• Financial assistance policy (Spanish) (PDF)
• Financial assistance policy (Somali) (PDF)
• Financial assistance policy (Vietnamese) (PDF)

The purpose of our billing and collections policy is to describe our approach for obtaining payment for care provided to patients. To get a copy of our billing and collections policy, contact patient financial services at 952-806-5463 or view it below:

• Billing and collections policy (English) (PDF)
• Billing and collections policy (Spanish) (PDF)
• Billing and collections policy (Somali) (PDF)
• Billing and collections policy (Vietnamese) (PDF)

We accept most health insurance plans, including Blue Cross and Blue Shield of Minnesota, CIGNA, HealthPartners, Medica, Medicare, Medicare Advantage, PreferredOne and many others.

You can check with your insurance to see if your plan covers part or all the services needed. Call the number on the back of your card for help looking at your options.

Don’t have your card in front of you? Here are member services numbers to help you get started:

• HealthPartners: 800-883-2177
• HealthPartners Medicare plans: Visit our contact page
• Blue Cross and Blue Shield of Minnesota: 800-382-2000
• CIGNA: 800-244-6224 (insurance through work); 866-494-2111 (insurance directly or through the Exchange)
• Medica: 800-952-3455
• Medicare: 1-800-MEDICARE
• PreferredOne: 763-847-4477 (in the Twin Cities); 800-997-1750 (outside the metro area)

We offer e-statements as an alternative to getting paper statements in the mail. To sign up, please have your current TRIA billing statement available – it contains the information you need to create an account.

Once you enroll to receive e-statements, you will no longer receive paper statements from TRIA. Communication about your bill will come to your email. Visit the link below to view your TRIA billing statement or create an account. For more information about e-statements, check out our frequently asked questions.