Visiting our locations

We’re constantly reviewing our patient and visitor policies to help protect our patients and communities. The most up-to-date information is posted here.

For all patients and visitors:

  • You’re required to wear a mask or face covering at all times while in our locations – regardless of your COVID-19 vaccination status. The CDC advises that even vaccinated people should continue to wear masks when in hospitals, clinics and other health care settings.
  • You’ll be screened for symptoms of COVID-19.
  • You won’t be able to visit COVID-19 patients – regardless of your COVID-19 vaccination status.
Visitor policies

We’re encouraging patients to find alternative ways to connect with their loved ones, such as FaceTime, Skype, Google Duo (PDF) or CaringBridge. Our patient care teams can help arrange video chats and more.

For everyone’s safety, we’re limiting visitors to two adults. If there are capacity issues in waiting areas, visitors may be asked to wait outside the building.

  • Pediatric, newborn and special care nursery patients – Two parents/legal guardians (only one person for COVID-19 patients)
  • Birth center patients – Two support people, including a doula (only one person for COVID-19 patients)
  • End-of-life compassionate care – Visitor policy varies by location

If you are sick, you will not be allowed to visit patients.

Visitors aren’t allowed for dental clinics. 

At other clinics, no visitors are recommended. If there are capacity issues in waiting areas, visitors may be asked to wait outside the building.

  • Adult patients – One adult visitor or caregiver, if support is needed
  • Pediatric patients – Two parents/legal guardians

If you are sick, you will not be allowed to attend the clinic visit with the patient.

Preparing for an in-person appointment

If you’re coming in for care, prepare for your appointment as you normally would. This includes bringing your ID, insurance information and any relevant medical history. Before your appointment, we’ll contact you to help you prepare for your visit. We have made several safety changes to our locations to help you continue to receive top-quality care.

Masks or cloth face coverings must be worn over your mouth and nose for the duration of your appointment. We appreciate your efforts to help protect yourself, our care teams and our entire community.