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Care in the privacy and comfort of home

Are you recovering from an illness or injury, disabled or live with a life-altering or life-limiting condition? If you are, you and your family may need help. We come to your home and help with medical, nursing, social, therapeutic treatment and/or assistance with daily life.

What you can expect

  • Care directed by a doctor
  • Personal care from nurses, social workers, home health aides, physical, occupational and speech therapists
  • Services provided wherever you call home including houses, apartments, assisted living facilities, group homes, and residential housing
  • A nurse or therapist visit usually within 48 hours of your application to discuss your needs

Who can get home care?

There are certain things that determine if Medicare and private health insurance will pay for home care services.

1. The patient:

  • Requires medically reasonable and necessary intermittent (or part-time) skilled services.
  • Is homebound.
  • Is under the care of a doctor who determines the need for home health care and subsequently sets up and periodically reviews a home health plan of care.
  • Must be seen by a doctor or other approved provider within 90 days before the start of homecare services or 30 days after the start of services. The primary reason for home health services must be addressed during this visit.

2. The home health agency serving the patient is approved for payment by the Medicare program.

If the eligibility criteria are met, Medicare will pay for the following homecare services for a defined period of time:

  • Intermittent (or part-time) skilled nursing, physical therapy, speech therapy, or continued occupational therapy
  • Home health aide (with ongoing skilled services also provided)
  • Medical social services (with ongoing skilled services)
  • Medical supplies, such as dressings and catheter supplies (with ongoing skilled services)

Services not covered include 24 hour/day care at home, meal deliveries, homemaker services and personal care.

Wondering what we do?

  • Manage conditions such as congestive heart failure, chronic obstructive pulmonary disease, diabetes and cancer
  • Assist overcoming life-altering medical events such as strokes, fractures and surgeries
  • Care for wounds
  • Rehabilitation after orthopedic surgeries
  • Help managing medications
  • Falls prevention
  • Pain management
  • Advance care planning
  • Palliative (comfort) care
  • Help with community resources to keep patients safely in their homes

Related specialties:

Information you might need:

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