• Provider registration – If you provide health care services for our members (hospital, physician, dental, specialty and pharmacy providers), begin by registering your organization as a health care provider.
• Third-party organization/ billing service registration – If you contract with health care providers to provide administrative or billing/claim services (revenue cycle management companies, medical billing services and other third-party administrators), begin by registering your organization as a third-party or billing organization.
  • After you register, you may request access to your client data.
  • The request process is quick and easy, and you can have your data access as soon as your provider contact approves your access.
  • With your organization's account, you can add multiple providers and clients to your profile, allowing you to access all your client data in one place.
    

On the provider homepage applications menu, select “remittance inquiry” and enter the check number.

If your applications menu is blank, you’ll need to validate your account with the PIN number that was mailed to your location. Once your account has been validated, you’ll be able to see the applications.

Select "Try another search or view/add your tax ID & NPI access" to verify that the tax ID or NPI associated with the check or EFT number is linked to your account.

The delegate’s role is to create and maintain accounts for employees in your organization.

• Unsure if you have an account? Locate your delegate.
• If you’re signed in, you can find your delegate under the help center on your home page.

For more information about registering your facility, please see our registration FAQs.

After signing in, select "View all accounts" on the provider homepage to determine if the individual already has an account. If the individual does not have an account, you can create a new user account.

Our policy is that each person accessing the secured portal has an account in their own name. Sharing accounts is not allowed.

Delegates can create and maintain accounts for staff at your organization.

For additional assistance, get sign-in help.

• If you’re a health care provider – Select "Tax ID and NPI access" from your applications menu. If you don’t have a check to use for validation, access the "Contact us" link for help.
• If you’re a third-party organization or billing service – Select "Tax ID and NPI access" from the applications menu. Enter the provider's tax ID, associated check number and the contact information for an authorized approver at the provider's location. A system-generated request is sent to the provider to get authorization.
  

The HealthPartners payer ID is 94267 for claims, remittance, eligibility and claim status transactions.

Anyone who provides services covered by HealthPartners may apply. A submission is not a guarantee. We review all requests to ensure members have adequate access to quality providers in the network.

To apply, complete the contracting form.

If your application for network participation is accepted, we generally complete the contract in fewer than 60 days.

No, you may not begin seeing members until you’ve signed a contract and a provider contracting representative has informed you that you may begin.

Certain facility types require a site survey as part of the contracting process. To determine whether a site survey will be required for your group, please review our policy on quality monitoring of organizational providers (PDF).

For more information about becoming contracted, contact the payer relations and contracting team.

• Out-of-network or national medical providers – Submit the out-of-network/national medical provider updates form (PDF) to update your information.
• Contracted providers – Go to the applications menu to access the provider data profiles app to update your information with HealthPartners.
  

You can add, remove or change practitioner and location information through the provider data profiles application. You can download the Minnesota uniform practitioner change form updates to mail or fax to other payers as needed.

• Dental providers – Submit the form by fax at 952-883-5160 or by email to DentalContracting@HealthPartners.com. If you need to add a practitioner that is not currently credentialed with HealthPartners, submit a Minnesota uniform dental credentialing application (PDF) to the HealthPartners Credentialing Service Bureau by fax at 952-853-8702 or by email to Credentialing@HealthPartners.com.
  

Sign in to your provider portal account and go to provider data profiles in the applications menu. If you do not have the provider data profiles application, contact your site delegate. This application enables you to see if the practitioner has been added to your facility. If you cannot find the information or have questions, contact your assigned service specialist.

To change a location, sign in to your provider portal account and make the changes using the provider data profiles application. You may also contact your assigned service specialist.

To determine whether you need to be credentialed, review our list of credentialed and non-credentialed practitioner types.

Contact your assigned contract manager when you’re ready for the next step in the contracting process. Receiving your credentialing approval letter is not an indication that your contract is complete.

HealthPartners privacy and confidentiality guidelines, in addition to HIPAA privacy regulations, require that each user accessing member data has an individual, secured account.

Inquiries on member information are logged for auditing purposes. It is important to know who is accessing this data, when and why. If an account is shared, all activity and inquiries will log under one user ID, and that individual user will be accountable for all activity within that account.

The confidential terms of use have language that prohibits sharing usernames and passwords. The agreements specifically state that you acknowledge and agree that you are the only individual authorized to access your account.