Member and patient feedback groups

Your insights help make us better

We’re committed to giving our members and patients the best experience possible, and the best way to do that is by listening to your feedback. Join one of our member or patient feedback groups to easily share your insights with us through online surveys or virtual discussions. We’d love to hear from you!

Share your opinions in online surveys. Once or twice a month, we’ll send you a link to a short survey. By lending your time and insights, you can help change health care and insurance for everyone.

Invitations to participate in surveys will be sent to you once or twice a month. We may ask you to rank lists, sort information into categories, agree or disagree with statements, or just give us your opinions on your health care or insurance. Surveys only take a few minutes to complete and can be done on your own schedule.

myVoice is open to all current HealthPartners insurance members, as well as patients who use HealthPartners or Park Nicollet clinics.

In addition to working side by side with us in making HealthPartners better, for every survey you complete, you’ll be entered into a drawing to win one of three $100 gift cards. The more surveys you complete, the more chances you have to win. Drawings are held every three months.

Share your opinions in virtual discussions. Our Patient Council meets six times per year to talk about issues related to health care and insurance.

The Patient Council is made up of 15 HealthPartners members (people who have HealthPartners insurance). We look for new Patient Council participants in the spring, but openings may be available throughout the year.

As part of the Patient Council, you’ll join us for virtual discussions six times per year. During these discussions, we’ll gather your feedback on how we deliver care and services to our members and patients. We’ll ask you to comment on new ideas, help improve existing ones and provide feedback on important initiatives.

You can join our virtual discussions from anywhere you have an internet connection, from any device that supports Microsoft Teams .

  • Must have HealthPartners insurance (whether or not you receive care at a HealthPartners or Park Nicollet clinic)
  • Able to attend six virtual discussions per year
  • Open to group discussion and willing to provide feedback
  • Interested in health-related topics

As an additional thank you for helping us shape HealthPartners health care and insurance, you’ll receive a $50 stipend for each meeting.

More ways to get involved

Volunteer your time and make a big impact. Whether you want to explore a health care career, fulfill service-learning hours for school or make a patient smile, there are many ways to give back and get involved with us. Volunteer opportunities are available at our hospitals and clinics throughout the Twin Cities, central Minnesota and western Wisconsin.