Flu (influenza)
Find the best treatment for the flu online
Many of us have a favorite season. You might love winter nights by the fire, autumn leaves or the first warm day of spring. But no one’s favorite season is flu season. When the familiar chills, aches and fatigue come on strong, we’re here to help.
When you have the flu, perhaps the last thing you want to do is leave your house. And if your symptoms seem more severe, or you’re at high-risk or live with someone who is high-risk for flu complications, you want care fast. That’s why HealthPartners and Park Nicollet are making it easier than ever to get treatment for the flu from the comfort of your home with online or video visits.
How do I know if I have the flu?
Influenza is a respiratory illness that’s caused by flu viruses. It can affect your nose, throat and lungs, but might cause symptoms in other parts of your body such as body aches, fever or digestive tract symptoms.
Symptoms to look for
Flu symptoms come on quickly and can last for up to two weeks. While it’s possible to catch the flu any time during the year, the flu virus is more active during the winter months. This is often called “flu season” and can last from October until May.
Some of the most common flu symptoms are:
- Fever
- Cough
- Sore throat
- Runny or stuffy nose
- Body aches
- Chills
- Headaches
- Fatigue
- Diarrhea
- Vomiting
It’s probably the flu if:
- You have a fever above 100 degrees Fahrenheit
- You’re fatigued
- You have muscle pains and body aches
- You have a mild, dry cough
- Your symptoms came on suddenly
It’s probably not the flu if:
- You have a sore throat and runny nose
- You’re sneezing or congested
- You have a wet cough or a severe, dry cough
- Your symptoms came on slowly
- You experience a new loss of taste or smell
- Your symptoms last longer than a week
When should you seek treatment for the flu?
If you think you have the flu, getting care within the first 24 hours is key to helping you reduce your recovery time and symptom severity. If your symptoms are mild or moderate, you can usually skip a doctor’s visit and treat your symptoms at home. But if you have flu or flu-like symptoms, and are at a higher risk of complications, you should seek care.
Risk factors for complications from the flu include:
- Being pregnant or within two weeks after delivery
- Having diabetes, asthma or heart disease
- Having a weakened immune system due to illness, medication, chemotherapy or HIV/AIDS
- Having any chronic respiratory disease
- Being 65 years or older
- For children, being 5 years old or younger
- You’re someone with a high risk of developing flu complications, and someone in your household was diagnosed with the flu
When to seek immediate, in-person care for flu treatment
It’s important to see a doctor if you’re experiencing flu-like symptoms and any of the following:
- Ear pain, especially in children
- Difficulty breathing
- Flu-like symptoms that improve, but then return with a fever and a worse cough
- Pain or pressure in your chest
- Constant vomiting
- Sudden dizziness or confusion
- Your child has gray or blue skin
- Your child isn’t drinking enough, is very irritable, or isn’t waking up or interacting with you
Contact one of our
How do you treat the flu?
- Tamiflu®
- Relenza®
- Rapivab®
- Xofluza®
Antivirals are most effective when taken within 48 hours of developing flu symptoms. They can reduce symptom severity and shorten the length of the flu by about one day. If you have a mild or moderate case of the flu, you’re otherwise healthy and you don’t have any risk factors, you generally don’t need antivirals.
Flu prevention
Though the flu is highly contagious, it is preventable. You can take some simple steps to keep yourself healthy during flu season, including:
Get your flu shot
The most effective way to prevent against the flu is to get your annual
We’re offering flu shots at our locations in Minnesota and western Wisconsin.
This year, we’re even offering drive-up flu shots at select locations so your whole family can get vaccinated without leaving your car.
Wash your hands
The flu virus can live on surfaces that people touch. Think of everything you touch in a day: doorknobs, your phone, keyboards, pens and other things you might not notice. Wash your hands for twenty seconds frequently throughout the day, especially before you eat and after you use the restroom. An alcohol-based hand sanitizer that contains at least 60% alcohol can be used to sanitize your hands if soap and water isn’t readily available.
Stay home when you’re sick
The flu is highly contagious. Staying home when you’re sick can help prevent spreading the flu to others. The Centers for Disease Control and Prevention recommends staying home for at least 24 hours after you’re free of fever without the use of fever-reducing medicine.
Cover your nose and mouth
When we sneeze and cough, we send the virus traveling from our bodies through the air. Covering our nose and mouth when we cough or sneeze can help trap the virus before other people can breathe it in. When possible, cover your nose and mouth with a tissue and wash your hands afterward. When a tissue isn’t available, use your elbow to cover your nose and mouth.
Avoid touching your face
The flu virus can enter your body through your eyes, nose or mouth. Avoid touching your face as much as possible to reduce spreading the flu.
Frequently asked questions (FAQs)
During flu season, the flu can often be diagnosed by your symptoms alone. But in some cases, you may be tested for the flu at a doctor’s office, urgent care or hospital. Examples of tests include rapid influenza diagnostic tests (RIDTs) and polymerase chain reaction tests (PCRs).
The cost of a flu test depends on your insurance. Without insurance, a flu test may cost anywhere from $25 to $150 or more.
If you get the flu, your first question might be, “When will I feel better?” In most cases, you’ll feel better in a few days. The majority of flu symptoms last between 3-7 days. Cough and fatigue can last up to two weeks.
The flu comes on fast. You might feel fine in the morning but find yourself knocked off your feet by lunch. While everyone experiences the flu a little differently, common first signs of the flu are:
- Sudden high fever
- Aches and pains
- Excessive fatigue
Yes. The flu is a viral infection that can be passed to other people. It’s very contagious. Someone can get the flu by breathing in the virus. We might spread the flu to others by coughing, sneezing or even talking near someone. In some cases, we can get the flu by touching a surface with the flu virus on it and then touching our face.
Typically, people are the most contagious for 3-4 days after they get sick. But people can spread the flu one day before their symptoms start and up to a week after they’re sick.
The best way to keep from spreading the flu to others is to stay home while you’re sick. It’s also important to wash your hands regularly and cover your mouth and nose when you cough and sneeze.
No. The flu is caused by a virus. Antibiotics help treat illnesses caused by bacteria.
Most people will recover from the flu on their own, without using prescription medicines. If medicine is needed, we can prescribe antiviral medicines, like Tamiflu®.
Many conditions can be safely and effectively treated online, including the flu. You can get the same quality care virtually as you do in an office visit. And an online visit helps keep the flu from spreading to others.
A Virtuwell visit is just like going to the doctor’s office, except your visit is online. Once you start your visit, you’ll get the treatment you need in four easy steps.
Step 1: Answer a few questions about your symptoms, medications and allergies. We’ll guide you through straightforward questions in our secure environment where your personal information is protected.
Step 2: Our certified nurse practitioners will review your answers right away. They’ll make a diagnosis and recommend care. If you need a prescription, it’s sent to your preferred pharmacy for easy pickup.
Step 3: Enter your payment and insurance information and we’ll submit the insurance claim for you. We wait to hear back from your insurance provider before you pay anything.
Step 4: Start feeling better! Your treatment plan is ready in about an hour. We’ll send you a text and email as soon as it’s ready. And if you have any questions, give our nurse practitioners a call. Follow-up is free.
You don’t need to make an appointment. Our certified nurse practitioners are available 24 hours a day, every day.
Most visits are covered by insurance.
If you have insurance, enter your insurance information and we’ll submit the claim for you. We wait to hear back from your insurance provider before you pay anything. Then, we’ll email a receipt with the final charge to your card.
We work with many insurance companies, including Blue Cross and Blue Shield of Minnesota, CIGNA, HealthPartners, Medica, Medicare, PreferredOne and many others.
Not sure what your insurance covers? Call the number on the back of your card for help looking at your options.
Don’t have your card in front of you? Here are member services numbers to help you get started:
- HealthPartners:
800-883-2177 - Blue Cross and Blue Shield of Minnesota:
800-382-2000 - CIGNA:
800-244-6224 (insurance through work);866-494-2111 (insurance directly or through the Exchange) - Medica:
800-952-3455 - Medicare: 1-800-MEDICARE (
1-800-633-4227 ) - PreferredOne:
763-847-4477 (in the Twin Cities);800-997-1750 (outside the metro area) - United Healthcare:
877-842-3210