Quick, convenient and expert care for life’s urgencies through urgent care video visits

Whether another sinus infection is settling in or your little one is spiking a fever, you just want to feel better fast. And urgent care video visits help make that possible.

Video visits bring you face-to-face with a team of urgent care doctors and clinicians so you can get expert treatment and care quickly – and all from the comfort of home.

Just like a walk-in visit, your doctor or clinician will listen to your health concerns and symptoms, ask questions to understand your medical history and work with you to create a tailored treatment plan. Video visits are billed the same as in-person visits.

Now, if you’re experiencing heart attack or stroke symptoms such as chest or upper body pain, chest pressure, numbness or shortness of breath, call 911 immediately or have someone drive you to the emergency room.

What kind of treatment can you get through an urgent care video visit?

Through video visits, you can get care and treatment quickly – all without leaving home. We’re able to treat a wide range of symptoms and conditions, including:

  • Common cold and flu symptoms such as fever, runny nose, sore throat, cough and congestion
  • Upper respiratory infections such as laryngitis or a sinus infection
  • Headache
  • Constipation
  • Eye infections
  • Cold sores and canker sores
  • Skin infections, rashes or hives
  • Insect bites and stings
  • Urinary tract infections (UTIs)
  • Diarrhea
But wait – what about illnesses or injuries that require more hands-on care?

For those conditions that require hands-on care or testing such as broken bones, joint or muscle sprains, cuts and lacerations, or strep throat, walk-in care is absolutely available.

Are you experiencing COVID-19 symptoms? Video visits can help get you answers.

If you’re concerned that your symptoms are signs of COVID-19, an urgent care video visit can be used as an effective screening tool. Simply call your clinic to set up an appointment or make an appointment online for the next available time.

How do you get started with urgent care video visits? It’s as easy as 1-2-3.
  1. Schedule a video visit online or call your urgent care clinic for the next available appointment time. 
  2. Before your visit, download Google Duo, which is a free, simple, encrypted and high quality video app that works on computers and smart mobile devices. This is how you and your doctor or clinician will see each other face-to-face and work out a plan.
  3. Fill out this consent (PDF) and have it ready when your doctor or clinician calls you to start your appointment. This gives us the ability to use your information to coordinate care, treatment and more.

That’s it! Your doctor or clinician will call you through Google Duo when your appointment time arrives.