Important information:

  • We're experiencing longer wait times in our clinics and hospitals. To get the care you need faster, we recommend Virtuwell, our 24/7 online clinic. Virtuwell treats over 60 conditions, including skin conditions, pink eye and other common infections.
  • We’ve changed how we deliver video visits. Instead of using Google Duo, video visits are now accessed through your online account. Begin your video visit through Appointment details in your online account. Patients unable to join via online account and patients age 13-17 will receive a text with a link to join the video visit at the time of appointment. Text messages are sent to the mobile number listed on the patient’s chart.
Get comprehensive neurology care wherever you are with video visits

Whether you’re looking for answers, you’re in the midst of treatment or you’re on the road to recovery, you need convenient, personalized and expert neurological care every step of the way. And that’s where video visits can be a helpful option.

Just like an office visit, video visits bring you face-to-face with your board-certified neurologist. During your appointment, your doctor will listen to any questions or concerns you have, review your medical history and diagnosis, and talk with you to understand how you’re feeling and determine next steps for treatment. Video visits are billed the same as in-person visits.

Now is always the time to take care of yourself. Don’t wait. Easy access to quality neurology care is at your fingertips.

What kind of care can a neurologist provide during a video visit?

Whether this will be your first visit or you have established care with a neurologist, we can offer a range of treatment services, including:

  • Consultations, follow-up visits or second opinions for neurological conditions, including:
  • Consultations, follow-up visits or second opinions for neurological symptoms, including:
Schedule a video visit with a neurologist
Do video visits replace in-person appointments?

No. Hands-on, in-person care is a big part of your treatment plan. Video visits just add another way for you to conveniently and meaningfully connect with your doctor. Your doctor will work with you to determine the right combination of in-clinic, phone and video visits.

How do you get started with video visits for neurology? It’s as easy as 1-2-3.
  1. Make an appointment online for a day and time that works for you. You can also call your local clinic to set up an appointment. Your appointment details, the link to access your video visit, and tools for modifying your appointment will be available through your HealthPartners online account.
  2. Fill out this consent (PDF) and have it ready for your appointment. This gives us the ability to use your information to coordinate care, treatment and more.
  3. A few minutes prior to your appointment, sign in to your HealthPartners online account and go to your upcoming appointments. Select the Appointment details link and then Begin video visit. If you don’t have a HealthPartners online account, are 13 to 17 years old, or are the parent of a patient 13 to 17 years old, your doctor will text you a link to access your video visit at the time of your appointment.

That’s it! Your doctor will join the session when your appointment begins.

Additional information about how video visits work can be found on our video visits page.