COVID-19 tests with HealthPartners & Park Nicollet

After your test, you can expect results through your online HealthPartners or Park Nicollet account within 72 hours. Test results are not available over the phone.

If you don't have an online HealthPartners or Park Nicollet account, it’s easy to create an account. All you need is your ID number from your insurance card to get started.

For security reasons, children younger than 18 years old cannot have their own online accounts.

If you go to HealthPartners or Park Nicollet regularly for care – or you’ve also been tested for COVID-19 with us – you can set up proxy access to get your child’s test results through your own online account. After you sign in to your account or create an account:

1. Select your name in the upper right-hand corner.
2. Select “Account settings.”
3. Select “My proxy access.”
4. Select “Request access to your child’s account.”
5. Fill out the form.

If you don’t go to HealthPartners or Park Nicollet regularly for care – and you haven’t also been tested for COVID-19 with us – please call Website Support at 952-853-8888 to set up an online account for your child. Website Support is available Monday - Friday, 8 a.m. to 5 p.m. CT.

For privacy reasons, we’re unable to report test results over the phone. To get your results, please sign in to your online HealthPartners or Park Nicollet account, or easily create an account if you don’t have one.

If you need help managing your symptoms or you would like to speak to a doctor, please schedule a video visit. During a video visit, your doctor will review your symptoms and help create the best treatment plan.

Our nurses are also available 24/7 to answer questions about symptoms, help you decide what kind of care you need and offer home treatment suggestions. You can reach us anytime by calling the HealthPartners CareLine℠ at 800-551-0859 or the Park Nicollet Nurse Line at 952-993-4665.