COVID-19 tests with HealthPartners & Park Nicollet

Latest COVID-19 testing updates

Anyone can get tested for COVID-19 with us.

Your COVID-19 test results will typically be available in your online HealthPartners account within 72 hours of testing. Results are not available over the phone.

What to expect during your COVID-19 test

1. Prepare for your test

In order to reduce the spread of COVID-19, we require everyone to wear a mask or face covering before arriving for testing. If you don’t have a mask, you can follow CDC guidelines on making a no-sew cloth face covering . Members of your care team will also wear masks and other personal protective equipment (PPE).

2. Arrive at your test location

When you arrive, follow signs or directions from clinic staff. You may be tested for COVID-19 without leaving your car – this helps speed up the testing process and also helps everyone practice better social distancing.

3. Get your test results in your online account

After your test, you can expect results through your online HealthPartners or Park Nicollet account within 72 hours. Test results are not available over the phone.

If you don't have an online HealthPartners or Park Nicollet account, it’s easy to create an account. All you need is your ID number from your insurance card to get started.

Getting test results for children younger than 18 years old

For security reasons, children younger than 18 years old cannot have their own online accounts.

If you go to HealthPartners or Park Nicollet regularly for care – or you’ve also been tested for COVID-19 with us – you can set up proxy access to get your child’s test results through your own online account. After you sign in to your account or create an account:

  • Click your name in the upper right-hand corner.
  • Click “Manage account.”
  • Click "Contact settings" or “My care” on the left-hand side.
  • Click “Request access to your child’s account.”
  • Fill out the form.

If you don’t go to HealthPartners or Park Nicollet regularly for care – and you haven’t also been tested for COVID-19 with us – please call Website Support at 952-853-8888 to set up an online account for your child. Website Support is available Monday - Friday, 8 a.m. to 5 p.m. CT.

What to do if you have questions or need additional help

For privacy reasons, we’re unable to report test results over the phone. To get your results, please sign in to your online HealthPartners or Park Nicollet account, or easily create an account if you don’t have one.

If you need help managing your symptoms or you would like to speak to a doctor, please schedule a video visit. During a video visit, your doctor will review your symptoms and help create the best treatment plan.

Our nurses are also available 24/7 to answer questions about symptoms, help you decide what kind of care you need and offer home treatment suggestions. You can reach us anytime by calling the HealthPartners CareLine℠ at 800-551-0859 or the Park Nicollet Nurse Line at 952-993-4665.

Frequently asked questions (FAQs)

Anyone can get tested for COVID-19 with us.

The cost of testing is $238 ($165 for the test, plus $73 for the collection).

Insurance or government relief plans may cover all or part of this cost. Please check with your insurance company for more information. If you don’t have health insurance, call us at 952-967-7676 for help making an appointment.

If you have HealthPartners insurance, please review our COVID-19 and insurance FAQs for more detailed information.

Some airlines or travel agencies may require you (or your child) to show proof of a negative COVID-19 test. We recommend checking with your airline and your destination to confirm testing documentation needs and quarantine requirements.

Please note that at this time, we cannot support requests to add QR codes to COVID-19 test results.

For domestic travel (inside the United States), you can find your destination’s most current requirements by checking state and territorial health department websites .

For international travel (outside the United States), you can find your destination’s most current requirements by checking travel advisories issued by the U.S. Department of State. We recommend contacting our travel medicine experts to schedule a pre-travel visit for vaccines/counseling.

If your child needs to be tested for COVID-19, we’ll work to make the process as smooth as possible.

We are only testing symptomatic patients ages 3 months and older in drive-up testing. If your child is under 3 months old and is having respiratory symptoms – or you have concerns about COVID-19 – your baby should be seen in a respiratory clinic where testing can be done along with a full physical exam and assessment. We feel this is the safest care option for our youngest patients.

On the day of your test

You may want to prepare your child for the fact that the tester will be in full personal protective equipment (PPE), which may be scary. There are several videos online that demonstrate the procedure and may help your child prepare.

We require all children over the age of 2 to wear a mask of face covering to their testing visit.

The COVID-19 test involves inserting a swab (similar to a Q-tip) into your child’s nostril to get a sample. This can be an unpleasant feeling, but the swab does need to go in all the way to the back of your child’s nose and has to be inserted for at least three seconds for the swab to be most accurate. Parents may be asked to hold their child’s head during testing. Afterward, your child may cough or even have some slight nose bleeding – this is normal.

Please be aware that if your child is combative or resistant to the test, we will do our best to complete the test but only if it’s safe for both the tester and your child. If you have additional concerns, please let us know when making your appointment.

Before returning to work, you must contact your employer for return-to-work instructions. You can request return-to-work documents and work accommodation letters through your online account.

All our travel testing is performed by either our reference lab, ARUP, or our HealthPartners Central Laboratory. The performing laboratory location is listed on your COVID-19 test result report.

You can download a copy of ARUP’s CLIA certificate on their licensure and accreditations page .

We use different COVID-19 test types depending on the situation. All the tests we use are effective and reliable. For more information, please review the following fact sheets from the Food and Drug Administration (FDA):

If you have additional questions regarding your COVID-19 test, please contact your care team.

For additional testing locations and resources, visit the Minnesota Department of Health or the Wisconsin Department of Health Services .