HealthEast Care System
Primary Care
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How do we rate cost?
The ratings show how effectively physicians and hospitals use resources for the patients they serve. It helps you compare the overall cost of care of one provider group or hospital to another. If a provider has a low overall cost rating, it does not necessarily mean that the provider will charge less than others for every service. Fees for a certain service may be higher or lower in comparison to others regardless of the provider's overall rating.
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Overall Quality
Adult
Measure Rating Convenient appointments Very Dissatisfied
1Dissatisfied
2Neutral
3Satisfied
4Very Satisfied
54.03 Seeing the doctor of your choice 4.09 Getting an appointment for routine care 4.01 Getting an appointment for illness or injury 4.02 Waiting in the reception area 4.29 Waiting in the exam room 4.18 Information by phone during clinic hours 4.15 Information by phone after clinic hours 3.91 Child
Measure Rating Convenient appointments Very Dissatisfied
1Dissatisfied
2Neutral
3Satisfied
4Very Satisfied
54 Seeing the doctor of your choice 4.03 Getting an appointment for routine care 4.12 Getting an appointment for illness or injury 3.92 Waiting in the reception area 4.26 Waiting in the exam room 4.17 Information by phone during clinic hours 4.27 Information by phone after clinic hours 4.24 Adult
Measure Rating How well doctor and staff listen Very Dissatisfied
1Dissatisfied
2Neutral
3Satisfied
4Very Satisfied
54.54 Time with the doctor 4.4 Explanations about tests or procedures 4.46 Willing to recommend Definitely Not
1Probably Not
2Probably Yes
3Definitely Yes
43.62 Child
Measure Rating How well doctor and staff listen Very Dissatisfied
1Dissatisfied
2Neutral
3Satisfied
4Very Satisfied
54.58 Time with the doctor 4.59 Explanations about tests or procedures 4.68 Willing to recommend Definitely Not
1Probably Not
2Probably Yes
3Definitely Yes
43.66 Adult
Measure Rating Colorectal Cancer Screening 0% Average
72%100% 66% Breast cancer screening 0% Average
77%100% 77% Cervical cancer screening 0% Average
71%100% 72% Chlamydia screening 0% Average
51%100% 54% Preventive care 0% Average
69%100% 66% Alcohol assessment 0% Average
68%100% 50% Healthy weight 0% Average
89%100% 91% Care for bronchitis 0% Average
34%100% 28% Optimal Care for Acute Low Back Pain 0% Average
68%100% 67% Monitoring diuretic medications 0% Average
85%100% 80% Monitoring high blood pressure medications 0% Average
85%100% 82% Child
Measure Rating Preventive care 0% Average
65%100% 67% Immunizations 0% Average
78%100% 87% Care for a cold 0% Average
92%97% Care for a sore throat 0% Average
91%100% 95% Follow up care for children prescribed ADHD medication 0% Average
41%100% 39% Healthy weight 0% Average
86%100% 81% Measure Rating Immunizations for Adolsecents 0% Average
85%100% 88% Adult
Measure Rating Optimal Asthma Care Adult 0% Average
55%100% 19% Child
Measure Rating Optimal Asthma Care Child 0% Average
66%100% 45% Measure Rating Breathing tests 0% Average
40%100% 33% High Blood Pressure 0% Average
76%100% 76% Diabetes 0% Average
45%100% 41% Diabetic Eye Exam 0% Average
54%100% 48% Heart disease 0% Average
62%100% 62% Depression PHQ9 utilization 0% Average
71%100% 51% Depression PHQ9 6 month follow up 0% Average
34%100% 17% Depression PHQ9 12 month follow up 0% Average
27%100% 15% Depression response at 6 months 0% Average
14%100% 5% Depression remission at 6 months Average
8%100% 3% Depression response at 12 months 0% Average
11%100% 4% Depression remission at 12 months Average
6%100% 2% Measure Rating Prescribing generic medications 0% Average
90%100% 91% Safety
Measure Rating Explanations about medications Very Dissatisfied
1Dissatisfied
2Neutral
3Satisfied
4Very Satisfied
54.48 Explanations about medication side effects 4.18 Health IT
Measure Rating Utilization: Using EHR decision support tools More than two-thirds of clinics routinely use EHR decision support tools Utilization: Activities using data from the EHR More than two-thirds of clinics indicate using data from the EHR for multiple activities (e.g. monitoring outcomes, provider reports, care coordinatio Exchange: Sending and receiving information Between one-third and two-thirds of clinics sending and receiving electronic information (ED/Admit notifications, care summaries, clinical info)