HealthEast St. John's
Hospital
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How do we rate cost?
The ratings show how effectively physicians and hospitals use resources for the patients they serve. It helps you compare the overall cost of care of one provider group or hospital to another. If a provider has a low overall cost rating, it does not necessarily mean that the provider will charge less than others for every service. Fees for a certain service may be higher or lower in comparison to others regardless of the provider's overall rating.
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Overall Quality
HCAHPS
Measure Rating How do patients rate the hospital overall? 0% Average
89%100% 89% How often did doctors communicate well with patients? 0% Average
92%90% How often did nurses communicate well with patients? 0% Average
91%100% 91% How often did patients receive help quickly from hospital staff? 0% Average
85%100% 83% How often did staff explain about medicines before giving them to patients? 0% Average
79%100% 79% How often was patients pain well controlled? 0% Average
88%100% 87% How often was the area around patients rooms kept quiet at night? 0% Average
83%100% 81% How often were the patients rooms and bathrooms kept clean? 0% Average
87%100% 88% Were patients given information about what to do during their recovery at home? 0% Average
87%100% 88% Would patients recommend the hospital to friends and family? 0% Average
88%100% 89% Heart
Measure Rating Heart attack mortality Better than the target threshold Median Time to Transfer to Another Facility for Acute Coronary Intervention Better than lowest target threshold Heart failure mortality Better than target threshold Heart failure readmissions Better than target threshold Aspirin at Arrival Better than the top target threshold Median Time to ECG Better than target threshold Lung care
Measure Rating COPD mortality No different than target threshold COPD readmissions Better than target threshold Pneumonia mortality No different than target threshold Pneumonia readmissions Better than target threshold OB Care
Measure Rating Childbirth - delivery with instrument No different than target threshold Childbirth - delivery without instrument Better than expected Percent of newborns whose deliveries were scheduled early (1-3 weeks), when not medically necessary Better than the lowest target threshold Ortho care
Measure Rating Knee and hip replacement readmissions Better than target threshold General Surgery
Measure Rating Gall bladder surgery major complications No different than target threshold Gall bladder surgery moderate complications No different than target threshold Gall bladder surgery minor complications No different than target threshold Stroke care
Measure Rating Stroke mortality Better than target threshold Stroke readmissions Better than target threshold Thrombolytic Therapy Better than the top target threshold Safety/Other
Measure Rating Hospital wide readmissions Better than target threshold Immunization for influenza Better than the top target threshold Healthcare workers given influenza vaccination Worse than the lowest target threshold Deaths among Patients with Serious Treatable Complications after Surgery No different than target threshold Serious complications No different than target threshold Blod clot: Warfarin therapy discharge instructions Better than the top target threshold Outpatient CT scans of the abdomen that were combination (double) scans Better than the lowest target threshold Thorax CT Use of Contrast Material Better than the lowest target threshold Outpatients with brain CT scans who got a sinus CT scan at the same time Between the target thresholds Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery Between the target thresholds Appropriate colonoscopy interval for patients with a history of adenomatous polyps Worse than the lowest target threshold Door to diagnostic eval Better than the lowest target threshold ER: Median time to pain medication for long bone fractures Worse than the highest target threshold