SmartCare℠ – the clinic and plan that revolve around you
Whether you enroll in SmartCare through an insurance plan or sign up directly with our clinics, our team strives to save you time and money. You’ll get the high-quality care you expect, redesigned to better fit your busy lifestyle.
With the SmartCare plan, you receive primary care from four SmartCare clinics. For specialty and hospital care, you can access a network that includes HealthPartners, Park Nicollet, Children’s Minnesota specialty care and select other providers.
SmartCare is a new way to do health care
SmartCare gives you access to an enhanced, team-based version of primary care. Our clinic team offers pediatrics, family medicine and internal medicine – including management of chronic diseases, acute symptoms and preventive care.
There are many different ways to receive your care:
- Traditional office visits
- Online visits
- Scheduled telephone visits
- Video visits
Not all care requires a doctor’s office visit; get options that fit
We’ll work with you on a case-by-case basis to decide which option can best deliver high-quality care at a low cost. Many common health concerns can be resolved through video visits, scheduled phone visits and online visits.
Here’s how to schedule your next visit
- Schedule online at healthpartners.com/schedule or call the clinic where you’d prefer to go for in-office visits:
952-967-7500 for Maplewood and St. Paul
952-993-1190 for Burnsville and St. Louis Park
- Tell us your symptoms or the reason for your visit.
- We’ll let you know which team members can best meet your needs – and what visit types are available.
- You’ll receive upfront cost so you can make an informed decision.
- You’re immediately scheduled for a visit – whether it’s in office, online or by phone or video – with the right care team member.
If you’re new to SmartCare, we know you’ve got lots of questions.
How long do I have to wait for an appointment?
SmartCare is all about convenience and flexibility. With multiple care team members and appointment types, we’ll find a time and place that works for you.
Who is on my care team?
The SmartCare team includes doctors, physician assistants, nurse practitioners, registered nurses, licensed practical nurses and medical assistants.
What if I want to see a specific SmartCare team member?
Our team will make this happen; we want to meet your needs.
If I have the SmartCare plan, can I still see the same doctor that I’ve gone to for years?
No, the SmartCare team takes over all your primary care needs. You get an entire team that’s dedicated to keeping you healthy. If you don’t have the SmartCare plan, you can try SmartCare in addition to your current care relationships.
With the SmartCare plan, do I need a referral for specialty and hospital care?
Call your clinic for help accessing a network that includes HealthPartners, Park Nicollet, Children’s Minnesota specialty care and other providers.
With the SmartCare plan, who do I contact with questions about coverage, claims or account balances?
Call the Member Services phone number listed on the back of your ID card.
Meet your care teams
We’re a team of great doctors, nurses and physician assistants. We’ll help you decide who to see when you call.
SmartCare clinic locations
3800 Park Nicollet Blvd., Suite 150
St. Louis Park, MN 55416
205 Wabasha St. S.
St. Paul, MN 55107
2165 White Bear Ave.
Maplewood, MN 55109
14000 Fairview Dr.
Burnsville, MN 55337
*Disclaimer: HealthPartners works hard to protect your privacy. To make communication with your SmartCare team easy and simple, they communicate via text messages sent to and from your cell phone that may not be secure. If you don’t want us to communicate via text message, call 952-883-9301.