Have questions about Medicare? We’ve got answers.
Talk with someone close by about Medicare
We're here to help with everything from choosing the right Medicare plan to answering questions about your plan. If you'd like a formulary (drug list), provider or pharmacy directory mailed to you, get in touch with Member Services. You can find their contact info below.
Our hours change throughout the year, but we make it easy for you to get in touch with us:
- Oct. 1 – Feb. 14: 8 a.m. to 8 p.m., CT, 7 days a week.
- Feb. 15 – Sept. 30: 8 a.m. to 8 p.m., CT, Monday through Friday.
- Saturdays, Sundays and Federal holidays: Leave a message. We'll get back to you within one business day.
I live in Minnesota
HealthPartners Medicare Sales
Need recommendations from an expert? Call our sales team to ask questions about the plan(s) you’re interested in.
HealthPartners Member Services
Already a member? Talk with Member Services to get plan resources and answers to your Medicare plan questions.
Medical Assistance and Medicare (MSHO)
MSHO stands for Medical Senior Health Options. It’s a program that combines Medical Assistance and Medicare.
I live in Wisconsin
Wisconsin Freedom plan
Call our sales team for Wisconsin Freedom plan recommendations, or to enroll. If you’re already enrolled in the Wisconsin Freedom plan, Member Services is the place to call.
I live in North Dakota or South Dakota
North Dakota or South Dakota Sanford plan
Call our sales team for North Dakota or South Dakota Sanford plan recommendations or to enroll. If you’re already enrolled in the Sanford plan, Member Services is the place to call.
Get in touch through email or chat
From October 1 through February 14, we take calls from 8 a.m. to 8 p.m. CT, seven days a week. You’ll speak with a representative. From February 15 to September 30, call us 8 a.m. to 8 p.m. CT, Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we’ll get back to you within one business day.
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and/or provider network may change at any time. You will receive notice when necessary.
HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. HealthPartners is also a Cost plan and PPO plan with a Medicare contract. Enrollment in HealthPartners depends on contract renewal.
Last updated June 2018
H2422 H2462 H4882_110915 Approved