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Have questions about Medicare? We’ve got answers.

Talk with someone close by about Medicare

We're here to help with everything from choosing the right Medicare plan to answering questions about your plan. If you'd like a formulary (drug list), provider or pharmacy directory mailed to you, get in touch with Member Services. You can find their contact info below.

Our hours change throughout the year, but we make it easy for you to get in touch with us:

  • Oct. 1 – Feb. 14: 8 a.m. to 8 p.m., CT, 7 days a week.
  • Feb. 15 – Sept. 30: 8 a.m. to 8 p.m., CT, Monday through Friday.
  • Saturdays, Sundays and Federal holidays: Leave a message. We'll get back to you within one business day.
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I live in Minnesota

HealthPartners Medicare Sales

Need recommendations from an expert? Call our sales team to ask questions about the plan(s) you’re interested in.

Minnesota Freedom plans
Call us at 952-883-5601 or 800-247-7015, TTY 711.

Minnesota Journey plans
Call us at 952-883-5090 or 844-363-8979, TTY 711.

HealthPartners Medicare Supplement plans
Call us at 952-883-5601 or 800-247-7015, TTY 711.


HealthPartners Member Services

Already a member? Talk with Member Services to get plan resources and answers to your Medicare plan questions.

HealthPartners Freedom Members
Call us at 952-883-7979 or 800-233-9645, TTY 711.

HealthPartners Journey Members
Call us at 952-883-6655 or 866-233-8734, TTY 711.

HealthPartners Medicare Supplement Members
Call us at 952-967-7877 or 833-256-7044, TTY 711.


Medical Assistance and Medicare (MSHO)

MSHO stands for Medical Senior Health Options. It’s a program that combines Medical Assistance and Medicare.

I’d like to enroll in MSHO
Call us at 952-883-5050 or 877-713-8215, TTY 711.

I’m a current MSHO member
Call us at 952-967-7029 or 888-820-4285, TTY 711.

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I live in Wisconsin

Wisconsin Freedom plan

Call our sales team for Wisconsin Freedom plan recommendations, or to enroll. If you’re already enrolled in the Wisconsin Freedom plan, Member Services is the place to call.

HealthPartners Medicare Sales
Call us at 800-247-7015, TTY 711.

Member Services
Call us at 800-233-9645, TTY 711.

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I live in North Dakota or South Dakota

North Dakota or South Dakota Sanford plan

Call our sales team for North Dakota or South Dakota Sanford plan recommendations or to enroll. If you’re already enrolled in the Sanford plan, Member Services is the place to call.

HealthPartners Medicare Sales
Call us at 800-247-7015, TTY 711.

Member Services
Call us at 800-233-9645, TTY 711.

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Get in touch through email or chat

Remember, you can always email our sales team. If you prefer, you can chat with us online to discuss your questions. Chat is available between 9 a.m. and 5 p.m., CT, Monday through Friday.

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Stop by the Bloomington office

You can always stop by and visit us Monday through Friday during normal business hours.

HealthPartners Medicare Sales
8170 33rd Ave. S.
Bloomington, MN 55425

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From October 1 through February 14, we take calls from 8 a.m. to 8 p.m. CT, seven days a week. You’ll speak with a representative. From February 15 to September 30, call us 8 a.m. to 8 p.m. CT, Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we’ll get back to you within one business day.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and/or provider network may change at any time. You will receive notice when necessary.

HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. HealthPartners is also a Cost plan and PPO plan with a Medicare contract. Enrollment in HealthPartners depends on contract renewal.

Last updated June 2018

H2422 H2462 H4882_110915 Approved

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