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Contact us

Have questions about Medicare? We’ve got answers.

We’re here to help with everything from choosing a plan to enrolling in a private Medicare plan. If you’d like a Formulary (Drug List), Provider or Pharmacy Directory mailed to you, get in touch with Member Services. You can find Member Services contact info below.

I’m a member and I’d like to get in touch with Member Services

If you’re already a member you can get in touch with us based on the type of plan you have.

Freedom and Sanford Member Services:

Journey Member Services:

I’m thinking about enrolling and I’d like to talk to someone in Medicare Sales

Whether you’ve already chosen your plan or need recommendations from an expert, we are here to help. Contact the sales group to ask questions about the plan(s) you’re interested in.

Minnesota Freedom plan info:

Minnesota Journey plan info:

Wisconsin Freedom Plan Info

North Dakota and South Dakota Sanford plan info

Or, you can email our sales team for more info on any of our plans.


I have Medical Assistance and Medicare

If you have Medical Assistance and Medicare, MSHO is a program that combines both. MSHO stands for Minnesota Senior Health Options.

I’m a current MSHO member

I’m thinking about enrolling in MSHO


You can always stop by and visit us Monday through Friday during normal business hours.

HealthPartners Medicare Sales
8170 33rd Avenue South
Bloomington, MN 55425

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When can I talk to someone?

From October 1 through February 14, we take calls from 8 a.m. to 8 p.m. CST, seven days a week. You’ll speak with a representative.

From February 15 to September 30, call us 8 a.m. to 8 p.m. CST Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we’ll get back to you within one business day.

Remember, you can always email our sales team. If you prefer, you can chat with us online to discuss your questions. Chat is available between the hours of 8 a.m. and 8 p.m., CST, Monday through Friday.

From October 1 through February 14, we take calls from 8 a.m. to 8 p.m. CST, seven days a week. You’ll speak with a representative. From February 15 to September 30, call us 8 a.m. to 8 p.m. CST, Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we’ll get back to you within one business day.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and/or provider network may change at any time. You will receive notice when necessary.

HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. HealthPartners is also a Cost plan and PPO plan with a Medicare contract. Enrollment in HealthPartners depends on contract renewal.

Last updated October 2017

H2422 H2462 H4882_105826 Approved

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