Pediatric care video visits
From achoos to boo-boos, get health care for your kiddo at home

Easy, convenient and personal, video visits deliver your doctor and the unique care your child needs right to you – wherever that may be.

Just like an office visit, your child’s doctor will listen to your concerns and your child’s symptoms, ask questions to understand their medical history and work with you to create a tailored treatment plan, when needed. Video visits are billed the same as in-person visits.

Easy access to quality kids’ health care is at your fingertips. Don’t wait. Make an appointment today.

What can be treated with a pediatric video visit?

Whether it’s another ear infection or it’s time for a mental health check-in, we can help with a wide range of care needs, including:

  • Allergies
  • Aches, sprains and strains
  • Colds, coughs, and sinus concerns
  • Ear pain
  • Eye infections
  • Diaper rash
  • Mental health conditions and concerns such as ADHD, anxiety or depression
  • Skin conditions such as rashes, hives or bug bites

And depending on your child’s health care needs, your doctor may recommend a combination of in-clinic, video or phone visits as part of an ongoing care or treatment plan.

Should I still make in-clinic appointments for well-child visits?

Absolutely. Well-child visits, especially for infants and toddlers, are an important way to ensure that your child’s growth and development are on track, and help you stay on top of immunization schedules. It's also a good opportunity to discuss any questions or concerns you have with your child's doctor. So, keep on making your appointments online or by calling your local clinic.

How do you get started with online pediatric visits? It’s as easy as 1-2-3.
  1. Make an appointment online for a day and time that works for you. You can also call your local clinic to set up an appointment. Your appointment details, the link to access your video visit, and tools for modifying your appointment will be available through your HealthPartners online account.
  2. Fill out this consent (PDF) and have it ready for your appointment. This gives us the ability to use your information to coordinate care, treatment and more.
  3. About an hour before your scheduled appointment, you will receive an email or text message with an encrypted link to join your visit. When you are ready, click on the link on your mobile device or type the link into your internet browser to join on your desktop. You can also join your visit through your HealthPartners online account.

That’s it! Your doctor will join the session when your appointment begins.

Additional information about how video visits work can be found on our video visits page.

Are there other visit options? There sure are.

If video isn’t the best option for you and your child, you can absolutely make an appointment for a phone or in-clinic visit. You can schedule both types of appointments online or by calling your clinic.

Are you up in the middle of the night with a sick kiddo? Do you want a quick online consult and treatment plan so your kid can get back to playtime? Whatever your reason, Virtuwell is always an option for children 2 years and older.