Prepare for a Stay

Prepare for a stay at Melrose Center

We know there’s a lot that goes into the decision to seek treatment. Knowing how to prepare for you or your loved one to stay at Melrose can help.

Our amenities

When you enter Melrose Center, you’ll be welcomed into a peaceful, safe environment that fosters trust and promotes healing. We provide the following amenities to help make your time with us as comfortable as possible:

Common spaces

We have many inviting common areas throughout the center with comfortable seating and lots of natural light. Some have fireplaces and other touches to help you feel comfortable, including a piano you can play.

Outdoor spaces

We have two tranquil spaces where you can spend time outside. Our healing garden provides walking paths, a soothing fountain and ample seating with space for therapy sessions. Our deck faces Bass Lake Preserve so you can soak up nature while relaxing.

Laundry facility

Washers and dryers are available to all residential patients at no charge. Detergent is provided.

Fitness center

We provide cardio and strength equipment in our Physical Awareness and Rehabilitation Center (PARC) so you can work with fitness specialists and physical therapists to create balanced exercise routines.

Dining center

Mel’s Café offers balanced meals and healthy grab-and-go snacks for patients and their guests.


We’re part of the St. Louis Park school district and provide instructor-led classes throughout the schoolyear in our dedicated schoolroom.


Our on-site chapel provides private space for prayer and spiritual reflection.

What to pack

At Melrose Center, we provide many basic items like towels, laundry detergent and bedding to help keep you comfortable during your time with us. You’ll only need to bring:

  • Comfortable clothing like jeans and t-shirts
  • Personal care items
  • All prescription medications, including, but not limited to birth control, inhalers, and insulin.
  • Other personal effects like photos, books or blankets.

Some patients choose to bring:

  • A freshly-laundered blanket, to make your room feel more comfortable.
  • Photos and drawings to decorate your space.
  • Books, sketchbooks and journals so you can read, sketch or write in your free time.
  • Other personal items to help you feel more at home.

For your own safety and the safety of the other patients, our nurses will inventory your belongings when you check in to the intensive residential or residential unit. For more details on what to pack, check out the packing list under “Forms & resources” at the bottom of the page.

Frequently asked questions

Yes, most people will share a room with one other person during their stay. We’ll pair you with someone close to your age.

Remember, most of your time at Melrose Center will be spent outside your room in programming or the common spaces.

If you don’t have a cell phone, your loved ones can call Melrose Center at 952-993-6200 and ask to be transferred to the residential care department.

They will be asked to leave a message so you can return the call in your free time. You may use the phone at the front desk any time to make a call.

Family members and friends, 18 years old and up, are welcome to visit any day of the week, 2 visitors at time.

Our visiting hours are 6 p.m. to 8 p.m. during the week and 4 p.m. to 8 p.m. on weekends.

We welcome visits from loved ones every day of the week.

Visiting hours are:

Monday through Friday: 6 p.m. to 8 p.m.

Weekends and holidays: 4 p.m. to 8 p.m.

We have free on-site parking. You can park in our surface lot or our covered parking ramp.

Cellphones and laptops are allowed for adults, but must be turned off during programming hours. If device use is interfering with treatment, they may be stored during your stay or sent home with a family member.

Children and adolescents are not allowed to have cell phones in intensive residential to support optimal engagement in programming and recovery work.

Laptops are allowed during school hours from 1:00-4:00 pm during the school year only. No laptops during the summer months.

No, the Melrose Center and all other HealthPartners and Park Nicollet locations are smoke-free. Cigarettes, e-cigarettes and similar devices aren’t allowed on our campus.

We have nicotine replacement therapy and other resources available to help patients quit smoking. Talk to your care team if you need help to quit smoking.

Yes, restrooms are locked for our intensive residential, residential and day programming. If you need to use the facilities, one of our staff members will open the door for you.

Open restrooms are available on the first floor for guests and outpatient appointments.