Member support

As a HealthPartners member, you have personal support when you need it. Contact us when you have questions about your coverage or your health. We’re here to help.

If you have questions about…	Call	Go online
Your coverage, claims or account balances Finding a doctor, dentist or specialist in your network Health plan services	Member Services Monday–Friday, 7 a.m. to 6 p.m., CT Call the Member Services phone number listed on the back of your ID card. Other numbers to use are 952-883-5000 or 800-883-2177. Español: 952-883-7050 o 866-398-9119 Interpreters are available if you need one.	Log on
Whether you should see a doctor Home treatment options A medicine you are taking	CareLine^SMService Nurses available 24/7, 365 days a year Call 612-339-3663 or 800-551-0859.	Visit the health library
Understanding your health care and benefits How to choose a treatment option	HealthPartners^® Nurse Navigator^SM Program Monday–Friday 7:30 a.m. to 5 p.m., CT Call 952-883-5000 or 800-883-2177.	Visit decision support
Your pregnancy The contractions you are having Your new baby	BabyLine Phone Service Available 24/7, 365 days a year Call 612-333-2229 or 800-845-9297.	Visit the health library
Finding a mental or chemical health care professional in your network Your behavioral health benefits	Behavioral Health Navigators Monday–Friday 8 a.m. to 5 p.m., CT Call 952-883-5811 or 888-638-8787.	Log on