HealthPartners MTM

This page is for pharmacist or provider use only.

At HealthPartners, we help our members achieve optimal medication use in part by offering our medication therapy management (MTM) program. The core of our program is grounded in evidence that pharmacists integrated into patient care help achieve the triple aim: The best care at the lowest total cost with excellent patient experience. We support existing pharmacist-patient relationships wherever possible to achieve optimal medication related health outcomes.

HealthPartners offers compensation to pharmacists for MTM services provided to more than 800,000 members across our Medicaid, Commercial, and Medicare populations. We are currently looking to expand our provider network.

1. If you are interested in becoming a provider in our network, please complete the Join our network online form.
2. The next step is completing the MTM credentialing application.

If you would like more information about our program or about becoming a provider, please contact:
Nancy Jorgenson, Pharmacy Network Liaison
Nancy.J.Jorgenson@healthpartners.com
Phone: 952-883-6838

HealthPartners documentation tools

Click the button below to access a web-based tool designed for MTM providers who do not have a documentation system. This tool enables you to create CMS-standard format materials and/or the HealthPartners Continuity of Care Document (CCD) to meet documentation requirements.

All HealthPartners Medicare members must be provided the CMS standard format materials within 14 days of a comprehensive medication review (CMR). Also for all HealthPartners members, a CCD must be delivered to HealthPartners within 45 days of a completed MTM visit.

Start CMS standard format/CCD creator  

Program details

Below you will find information about HealthPartners MTM including specific information about our expectations, documentation requirements, claims submission, audit examples, and more specific information about our various MTM programs.

• HealthPartners MTM Provider Expectations
• HealthPartners MTM Documentation Requirements
• Claims Submission Requirements


Audit examples

• Audit Checklist Example
• Audit Note Example

Our plans have program protocols and outcome elements for specific MTM programs. Some programs also require a signed participation form by the patient.

Download specific MTM program details  

Medication covered by incentives:

• MTM Drug List 
• Preventive Drug List

Additional documents:

HealthPartners Continuity of Care Document Specification

2024 CMS Standard Format Specification