When you need help ensuring your medications are working together correctly, our specialized pharmacists are here to help. 

With MTM, you can get one-on-one help from a pharmacist to be sure you’re getting the most out of your medications. It’s available at no cost with any HealthPartners Medicare plan that includes prescription drug coverage, like a Medicare Advantage plan.

The information here is about our 2022 plans. Visit our 2021 site to find information about our 2021 plans.

What is medication therapy management?

MTM helps you understand and manage your medicine. You’ll meet with a clinical pharmacist who will review all the medicines you’re taking to make sure they’re working as effectively as possible. 

The goal of the MTM program is to ensure your mix of medicines is safe, effective and a match for your lifestyle.

You’re eligible for the MTM program if you have a HealthPartners Medicare plan with prescription drug coverage. 

These plans include:

If you have a HealthPartners Medicare plan with prescription drug coverage, the MTM program is available at no cost to you.

Automatic enrollment in MTM

You’ll automatically be enrolled in MTM if all of these apply:

  • You take eight or more medications for chronic conditions
  • You have three or more of these conditions: congestive heart failure (CHF), diabetes, end-stage renal disease (ESRD), depression, chronic obstructive pulmonary disease (COPD)
  • You expect your medicine costs to be greater than $4,696 in a single year

You’ll receive a letter in the mail confirming your enrollment and providing guidance on next steps. You can schedule an appointment or opt out of the program.

You’ll also be automatically enrolled in MTM if we determine, or your previous plan determined, that you could be at risk for misuse of certain frequently abused prescription drugs. 

If you’re not automatically enrolled in MTM, you can still sign up for it. The only requirement is that you have a HealthPartners Medicare plan with prescription drug coverage.

Make an appointment for medication therapy management

Already enrolled in MTM? It’s easy to find an appointment with a clinical pharmacist near you. (Please confirm with your pharmacist that they’re in your Medicare plan’s network.)

What to expect at your MTM appointment

You’ll have a private one-on-one appointment with a clinical pharmacist. Clinical pharmacists specialize in working with patients to make sure their medicines are safe and effective and match their lifestyle.

It might be helpful to download a blank personal medication list (PDF). You can use this list to keep track of your medications and help guide your discussion with your clinical pharmacist. 

It’s also a good idea to confirm with your pharmacist that they’re in your Medicare plan’s network.

Your appointment will usually last about an hour. During this meeting, the clinical pharmacist will review your medicines and discuss them with you.

Your pharmacist will help you answer these questions:

  • Why am I taking these medicines?
  • Am I taking the right medicines?
  • Is the medicine working as effectively as possible?
  • Am I having side effects?
  • Have I had the right tests to ensure the drugs aren’t causing complications?
  • Are non-prescription medicines interacting with my prescriptions?
  • Can I save money on prescriptions?

You’ll receive a list of your medicines and an action plan to share with your doctor. If your pharmacist has suggestions to improve your medicines, they’ll work with you and your doctor to make those changes.

You can follow up with your MTM pharmacist as much as needed. We’re always here to help. And remember, there’s no cost to you.

Need help or have more questions?

We’re happy to provide more information about the MTM program or help you make an appointment.

Email us at mtm@healthpartners.com or call Member Services at 866-233-8734 (TTY 711).

  • From Oct. 1 through March 31, we’re available 8 a.m. to 8 p.m. CT, seven days a week.
  • From April 1 through Sept. 30, we're available 8 a.m. to 8 p.m. CT, Monday - Friday.
Legal information

The MTM program is not considered a Part D benefit.

Last updated October 2021

H2422_001601 Approved 10/1/2021
H2462 H4882_001601 Accepted