As an organization dedicated to the health and well-being of our members, patients and community, we’re always working to make things better for those we care for and serve. Of course, improvement takes a lot of forms, from improving safety and quality to making care and coverage simpler and more affordable, and to helping the people in our communities live healthier, more fulfilling lives. As the challenges of the past few years have shown us, it all adds up, and it’s all important.
Across HealthPartners, we’ve felt the upheaval of the dual pandemics of COVID-19 and racial injustice in our community. We’ve balanced our instinct to care for others with the unknowns of what it will take to keep everyone safe. We’ve grieved losses, and we’ve celebrated advances, innovation and steady progress. Each day, we’ve strived to live our values of Excellence, Compassion, Partnership and Integrity.
Although the path ahead for ending the pandemic looks bright, we know there’s still much work to be done to address many of the biggest health issues in our community: complexity, access, cost and inequity.
We look forward to working with our patients, members, employers, colleagues and community to meet these challenges. And we promise to continue to bring about change for health as it could be, affordability as it must be, through relationships built on trust.
We continue to grow and expand our ability to provide care and coverage to more people and improve health in the communities we serve.
- We’re continuously building relationships with regional care systems to provide high-quality, integrated care and coverage to even more people across the upper Midwest, including expanding our health plan offerings in North Dakota, South Dakota, Wisconsin and Iowa.
- In the Twin Cities metro area, we expanded our Medicare Advantage provider network to include M Health Fairview as of Jan. 1, 2021, and we reached a new long-term agreement with Allina Health in April 2021.
- We opened our new Park Nicollet Clinic and Specialty Center in Burnsville in June 2020 and our new Regions Hospital Family Birth Center in St. Paul in July 2020. Our facilities offer state-of-the-art care that improves quality and experience and lowers cost for our members and patients.
- In May 2020, we welcomed Olivia Hospital & Clinic to our organization.
- Our national network partnership with Cigna remains strong and expanded in 2020 to include dental providers across the country.
HealthPartners is nationally and internationally recognized for all aspects of our work, meaning our patients and members can count on us for the highest-quality care and coverage year after year.
- IBM Watson Health 15 Top Health System. For five years in a row, HealthPartners has been recognized as one of the top-performing health systems in the country. Compared to other health systems, top performers had fewer patient deaths, fewer infections and complications, lower readmission rates, shorter lengths of stay, higher patient satisfaction and lower costs.
- Top-rated health plan in Minnesota. HealthPartners is one of the top-rated commercial health plans in Minnesota and one of the highest-rated plans in the nation with a rating of 4.5 out of 5, according to the NCQA’s commercial Health Plan Ratings 2021.
- 5-Star Medicare plans. All HealthPartners Medicare plans have been awarded an overall 5 out of 5-Star Rating from the Centers for Medicare and Medicaid Services (CMS) for 2022. This means all HealthPartners Medicare members across our six-state service area – Minnesota, Iowa, Illinois, Wisconsin, North Dakota and South Dakota – will be enrolled in a 5-star plan for 2022.
- Top 25 Environmental Excellence. In 2020, HealthPartners received 31 awards from Practice Greenhealth, a national organization dedicated to environmental stewardship in health care. These awards recognize the hard work and progress we’ve made toward health care sustainability.
- Star Tribune Top Workplace. A survey by the Star Tribune named HealthPartners one of the Top Workplaces in the Twin Cities. We were the largest organization to make the list, with more than 26,000 colleagues.