Understanding your bill and insurance coverage is an important part of having a pleasant health care experience. At Amery Hospital & Clinic, we work hard to answer your questions and make sure your bill is as clear as possible. Our patient account representatives are available to answer your questions from 8 a.m. to 5 p.m. Monday through Friday. Due to precautions for COVID-19, we encourage you to call us 715-268-8000.
Health care costs can add up quickly and become difficult to manage. In order to help you get the health care you need, we offer financial assistance for our patients.
Financial Assistance opportunities are available for patients who aren’t able to pay their health care services in full within 30 days of billing. We offer payment plans with no interest to all patients who have outstanding account balances. If you need additional financial assistance, we ask that you complete a financial assistance application.
Financial assistance will be based on certain qualifications such as income, size of family and other sources of payment provided on the application. For additional information or questions about a no-interest payment plan or about the Financial Assistance Application process, patients can contact a Financial Counselor at 715-268-8000.
Read information about eligibility, how to apply and how we calculate financial assistance in our financial assistance policy.
Having an idea of how much your care will cost before you come in for a visit can help you plan for your upcoming needs. You can use our HealthPartners online patient estimate tool to get a cost estimate and learn about how much you’ll likely pay out-of-pocket. You can also learn more about how to estimate your costs using the resources below:
Price Point is a website that allows you to access service cost information for the top 75 Inpatient and Outpatient procedures performed at Wisconsin Health Care Facilities, including Amery Hospital & Clinic. Medical facilities report data to the WHA (Wisconsin Hospital Association) Information Center on a quarterly basis, making recent charge and pricing information available to consumers.
Visit Price Point to learn more and begin estimating your costs.
You will be asked to provide or present all insurance or third-party payer information. This is usually found on your insurance card, so please have your insurance cards with you when visiting with a Scheduling or Registration Representative by phone or when you come to the hospital or clinic. While Amery Hospital & Clinic will file insurance claims on your behalf, this does not release you from any responsibility for the charges billed to your account. Your insurance contract is between you and your insurance.
Our representatives aren’t able to tell you which services your insurance covers. If you aren’t sure, the best thing to do is call the number on the back of your insurance card.
Don’t have your card in front of you? Here are the member services numbers to common insurance providers:
- Anthem Blue Cross and Blue Shield of Wisconsin: 855-879-6183
- Blue Cross and Blue Shield of Minnesota: 800-382-2000
- CIGNA: 800-244-6224 (insurance through work) 866-494-2111 (insurance directly or through the Exchange)
- HealthPartners: 800-883-2177
- Humana: 844-330-7799
- Medica: 800-952-3455
- Medicare: 800-MEDICARE (1-800-633-4227)
- PreferredOne: 800-997-1750
- UCare website
- United Healthcare: 877-842-3210
The federal government requires hospitals to post its standard charges reflecting each inpatient and outpatient service and item provided by the hospital. The lists are available here:
Amery Hospital & Clinic is committed to making outstanding care available to you in the right place, at the right time. Our standard charges may be far different than the amounts you are expected to pay. Amery Hospital & Clinic has negotiated varying discounts with Medicare, Medicaid and most private insurance plans. We can help you figure out how much you’ll have to pay if you call one of our financial counselors at 715-268-8000. They can help you work with your insurance company to understand your actual out-of-pocket costs.
Amery Hospital & Clinic is required to keep an updated list of providers who provide emergency or other medically necessary care for our hospital. This list tells you who is covered by our financial assistance policy and who isn’t.
Download the provider list (PDF) .