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Specialty care

Measuring quality

Obstetrics and gynecology

We represent patient experience with measures for getting care, quality of care and communication.

OBGYN percentages chart

Getting care

  • Scheduling an appointment1
  • Waiting for the specialist1
  • Receiving information by phone/email/internet1

Communication

  • Informed about your needs1
  • Helping you understand your condition1
  • How well specialist and staff listen1
  • Attention to what is important to you1
  • Talking with you about choices for treatment1

Care

  • Overall quality of care and service1
  • Change in health1
  • Willing to recommend1
  • Adult: Breast cancer screening4
  • Adult: Chlamydia screening4
  • Pregnancy Management: No potentially harmful Category D medications3
  • Pregnancy Management: No potentially harmful Category X medication3
  • Pregnancy Management: Screening for chlamydia3
  • Pregnancy Management: Screening for hepatitis3
  • Pregnancy Management: Screening for syphilis3

OB/GYN care

  • Alcohol screening2
  • Preventive care2

Generic prescribing

  • Prescribing generic medications2
  • Explanations about medications1
  • Explanations about medication side effects1

Sources:

  1. 2015 Ob/Gyn Survey – published May 2015
  2. HealthPartners 2014 Clinical Indicators Report – 2013/2014 Results
  3. HealthPartners Specialty Evidence Based Measurement Process Measures; January 1, 2014 through December 31, 2014
  4. Minnesota Community Measurement 2014 Health Care Quality Report; 2013 Dates of Service

Cardiology

We represent patient experience with measures for getting care, quality of care and communication.

cardiology percentages chart

Getting care

  • Scheduling an appointment1
  • Waiting for the specialist1
  • Receiving information by phone/email/internet1

Communication

  • Informed about your needs1
  • Helping you understand your condition1
  • How well specialist and staff listen1
  • Attention to what is important to you1
  • Talking with you about choices for treatment1

Care

  • Overall quality of care and service1
  • Change in health1
  • Willing to recommend1

Generic prescribing

  • Prescribing generic medications2
  • Explanations about medications1
  • Explanations about medication side effects1

Heart Care

  • Prescribing generic medications3
  • Heart attack care3
  • Heart failure care3
  • Monitoring high blood pressure medications3
  • Monitoring diuretic medications4
  • Coronary artery disease patients currently taking a statin medication5
  • Beta-blockers for coronary artery disease5
  • Patients with cardiovascular conditions who received an LDL cholesterol test5
  • Patients taking blood thinning medication who had appropriate monitoring tests5

Sources:

  1. 2015 Cardiology Survey - Published May 2015
  2. HealthPartners 2014 Clinical Indicators Report - 2013/2014 Results
  3. HealthPartners Comprehensive Inpatient Cardiology based on JCAHO October 2013 - September 2014 Reported National Results
  4. HealthPartners Annual Monitoring for Patients on Persistent Medications metrics; January 1, 2014 through December 31, 2014
  5. HealthPartners Specialty Evidence Based Measurement Process Measures; January 1, 2014 through December 31, 2014

Orthopaedics

We represent patient experience with measures for getting care, quality of care and communication.

Orthopaedics percentages chart

Getting care

  • Scheduling an appointment1
  • Waiting for the specialist1
  • Receiving information by phone/email/internet1

Communication

  • Informed about your needs1
  • Helping you understand your condition1
  • How well specialist and staff listen1
  • Attention to what is important to you1
  • Talking with you about choices for treatment1

Care

  • Overall quality of care and service1
  • Change in health1
  • Willing to recommend1

Generic prescribing

  • Prescribing generic medications2
  • Explanations about medications1
  • Explanations about medication side effects1

Sources:

  1. 2014 Orthopedics Survey - Published May 2014
  2. HealthPartners 2014 Clinical Indicators Report - 2013/2014 Results

Ear, nose and throat

We represent patient experience with measures for getting care, quality of care and communication.

ENT percentages chart

Getting care

  • Scheduling an appointment1
  • Waiting for the specialist1
  • Receiving information by phone/email/internet1

Communication

  • Informed about your needs1
  • Helping you understand your condition1
  • How well specialist and staff listen1
  • Attention to what is important to you1
  • Talking with you about choices for treatment1

Care

  • Overall quality of care and service1
  • Change in health1
  • Willing to recommend1

Generic prescribing

  • Prescribing generic medications2
  • Explanations about medications1
  • Explanations about medication side effects1

ENT Care

  • Appropriate indications for tonsillectomy3
  • Appropriate indications for ear tubes3

Sources:

  1. 2014 Otolaryngology Survey - Published May 2014
  2. HealthPartners 2013 Clinical Indicators Report - 2012/2013 Results
  3. HealthPartners Specialty Evidence Based Measurement Process Measures; January 1, 2014 through December 31, 2014
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