How to find out what your health insurance covers

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Whether you’re waiting at the clinic to see a doctor, headed to the emergency room or scheduling an appointment online, the same question often comes up: Will this be covered?

Most health insurance plans help pay for a wide variety of services. But when it comes to knowing exactly what’s covered by your plan, it’s important to know where to look. That way, whether you’re seeing a doctor, having a procedure or just filling a prescription, you can quickly and confidently get the answers you need – and a sense of how much you might expect to pay.

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What does health insurance cover?

First, let’s talk about what we mean by “covered.” When a health care service, medicine or item is covered, it means your health insurance plan will pay for some or all of the cost. Something that’s covered might also be referred to as a “benefit” or “covered benefit.” Generally, if you go to a provider in your plan’s network, your plan will help pay more costs. If you go to a provider outside your plan’s network, you’ll usually have to pay more (or even all) costs.

Covered benefits often include:

  • Regular doctor and specialist visits
  • Lab tests
  • Urgent and emergency care
  • Hospital stays
  • Physical therapy
  • Prescription drugs
  • Medical equipment
  • And more

However, different plans cover different services and items at different levels. Exactly what and how much your particular health insurance plan will pay for depends on:

To get the most out of your health insurance coverage, it’s important to know how to look up what your plan covers. Knowing the details of your plan’s benefits can also reveal coverage for things you didn’t expect. With this information, you can make choices that end up saving you money, time and stress.

How to check if your health insurance covers something

If you can, it’s a good habit to check your health insurance plan’s coverage first before you get care. These are some of the best ways to get answers:

Sign in to your plan’s online account

Most health insurance plans offer online account access to their members. One of the benefits of an online account is that you can quickly see what your plan covers, and how it’s covered, in a way that’s easy to read.

For example, most HealthPartners members can sign in to see a list of what’s covered under your plan. Each benefit category has details about in-network deductibles, coverage levels, out-of-pocket limits, out-of-network benefits and more, including ways to find information on prior authorization requirements. You can also see which services aren’t covered.

Use your plan’s cost estimator tools

Look for cost estimator tools that can help you estimate your out-of-pocket costs for different services at different providers. These easy-to-use tools often take into account your specific plan’s coverage and network. Many HealthPartners members can sign in to get a cost estimate.

Look at your plan’s Summary of Benefits and Coverage (SBC)

Most plans are required to have this handy document – look for something like this sample SBC (PDF) . An SBC gives a general overview of what the plan covers, how much the plan pays and how much you’re responsible for.

Search your plan’s formulary (drug list)

Plans that include prescription drug coverage also have formularies (drug lists). These detail which medicines the plan will cover. Formularies also describe any special approvals (prior authorizations) you’ll need as part of your plan’s coverage. If you’re a HealthPartners member, you can sign in to review your formulary and compare drug prices at different pharmacies.

Contact your plan’s Member Services team

Is it taking a while to find what you’re looking for? Don’t hesitate to get help from your plan’s member services representatives. You can get answers to simple questions, complex requests and much more. HealthPartners members can contact our Member Services team about coverage, networks, costs and anything else.

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Finding out what kind of health insurance you have (and why it matters)

Most health insurance plans can be categorized into different types. Plans that are the same type usually share similar qualities when it comes to coverage. Knowing what type of plan you have can help set your expectations of who may be in your network and what types of services are covered.

Common plan types include:

If you’re not sure what type of plan you have, talk to your employer or one of your plan’s Member Services representatives for more details.