Medicare over-the-counter (OTC) benefit

Available to eligible HealthPartners Medicare and MSHO (HMO SNP) plan members

Many HealthPartners Medicare plans include an allowance for over-the-counter (OTC) items. Our Minnesota Senior Health Options (MSHO) plan also includes an OTC allowance.

You can use this allowance for eligible medications and products through NationsBenefits®. You can shop online or on the BenefitsPro app. You can also shop by phone or catalog.

Standing at his kitchen sink, an older man is ready to a prescription pill as he holds a glass of water.

Get OTC medicines, plus wellness products, at no cost

Through NationsBenefits, your eligible HealthPartners Medicare plan or MSHO plan provides an OTC allowance each quarter (every three months). You can use it to buy medications like:

  • Pain relievers
  • Antacids
  • Cold, flu and allergy medicines
  • Sleep aids and more

You can also use your OTC allowance for well-being items like:

  • Vitamins and supplements
  • Skin care products
  • Dental and denture products
  • Eye and ear products
  • Diabetes products
  • Digestive health products
  • Incontinence supplies
  • Supports and braces
  • First aid and medical supplies
  • Household safety items and more

Your OTC allowance amount depends on your plan. You can only use your allowance during each quarter you get it in.

HealthPartners Medicare plan 2025 OTC allowance
Journey Pace (Metro-Central) $120 per quarter ($480 per year)
Journey Stride (Metro-Central) $50 per quarter ($200 per year)
Journey Dash (Metro-Central) $50 per quarter ($200 per year)
Journey Pace (Greater Minnesota) $50 per quarter ($200 per year)
Journey Stride (Greater Minnesota) $40 per quarter ($160 per year)
Journey Dash (Greater Minnesota) $50 per quarter ($200 per year)
Robin Birch $50 per quarter ($200 per year)
Robin Maple $50 per quarter ($200 per year)
Robin Glory $75 per quarter ($300 per year)
Freedom Valley $25 per quarter ($100 per year)
Freedom Plains $25 per quarter ($100 per year)
Freedom Prairie $25 per quarter ($100 per year)

Our MSHO plan includes an OTC allowance of $75 per quarter ($300 per year). This allowance is through NationsBenefits.

Your MSHO plan also covers some OTC drugs and non-drug products through Medical Assistance (Medicaid):

  • You pay nothing for items covered through Medical Assistance when your provider prescribes them.
  • To see which OTC items are eligible for Medical Assistance coverage, see your MSHO plan’s drug list (formulary) .
  • This coverage is separate from your NationsBenefits OTC allowance.
Sitting at her living room desk, an older woman shops on her smartphone.

How to use your HealthPartners over-the-counter allowance

Your allowance is available to use through NationsBenefits only. But there’s no need to go to a store. There are two quick ways to order with two-day delivery:

When you go online or use the app, you can:

  • See your available allowance
  • Browse for items by category or price
  • Get product details and images
  • Order items
  • Track orders and deliveries

You can also order items or get a new catalog:

  • Over the phone at 877-270-4241 (TTY 711). Calls are taken from 8 a.m. to 8 p.m.
  • Through the mail with the order form in your catalog. (Mail orders may take longer to process.)

Learn about HealthPartners plans

Don’t have a HealthPartners plan? See how our coverage, benefits and perks can help you live healthier.

Legal information

© 2025 NationsBenefits, LLC. NationsBenefits is a registered trademark of NationsBenefits, LLC. Other marks are the property of their respective owners.

Last updated July 2025

H2422_004981 Accepted
H2462 H4882_004981 Accepted

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