Patient billing, financial support and price transparency

Patient billing and financial support at Lakeview Hospital

We’re here to help you understand your bill and insurance coverage. The Billing Office is located on the third floor in the Gold Wing. If you have any questions about your insurance or hospital charges, stop by or call our business office at 651-430-4533 or toll free at 1-877-430-4533.

We know that health care costs add up quickly. We provide financial assistance so you can pay for the medical care you need.

Lakeview hospital financial assistance

To apply for financial assistance, you must fill out an application form. Application forms must be returned to Lakeview Hospital in-person, by mail or by fax. Patients will need to provide documentation verifying income (such as a federal income tax return) and information about current or potential health insurance coverage (such as Medicaid, Medicare or private insurance).

Apply for financial assistance online with your HealthPartners account, or

Download the financial assistance application in English (PDF), Spanish (PDF), Somali (PDF), Vietnamese (PDF), Hmong (PDF), Russian (PDF), or Karen (PDF).

Information on eligibility, how to apply and how we calculate financial assistance is described in our financial assistance policy.

  • View our financial assistance policy (4/1/21) in English (PDF), Spanish (PDF) or Hmong (PDF).
  • View our financial assistance policy  (4/1/21) in plain language in English (PDF), Spanish (PDF) or Hmong (PDF).
  • View our billing and collections policy (4/1/21) in English (PDF), Spanish (PDF) or Hmong (PDF).

HealthPartners Clinic Stillwater financial assistance

To find out if you qualify, contact our credit department at 651-439-6528 or 1-800-598-2544. Or you can fill out our financial aid application and send it to the HealthPartners Clinic Stillwater Business Office (1500 Curve Crest Blvd, Stillwater, MN 55082).

Knowing how much your medical care will cost before you visit a doctor can help you plan for upcoming health care needs. We offer several different ways to estimate the cost of care at Lakeview Hospital and HealthPartners Clinic Stillwater.

Call the Know Your Cost team

Our Know Your Cost team members are here to help you understand the costs of different procedures. All you have to do is answer questions about the services you need. Then they’ll walk you through information about surgeries, imaging tests, lab work and other treatment options. Remember, this is just a cost estimate. Actual charges may be different based on the services you need.

Use our online patient estimate tool for hospital cost information

You can use our online patient estimate tool to get a cost estimate and learn about how much you’ll likely pay out-of-pocket.

See a list of standard hospital charges

The federal government requires each hospital to post its standard charges reflecting each inpatient and outpatient service and items provided by the hospital.

Our standard charges may be far different than the amounts you are expected to pay. Lakeview Hospital has negotiated varying discounts with Medicare, Medicaid and most private insurance plans. We can help you figure out how much you’ll have to pay if you call our business office at 1-844-977-2678. They can help you work with your insurance company to understand your actual out-of-pocket costs.

Contact the business office for hospital-based clinic fees

Our hospital-based clinics may charge a separate facility fee depending on your health insurance. This can result in a higher out-of-pocket expense. Contact our business office at 651-430-4533 or toll-free at 1-877-430-4533 to learn more. Our hospital-based clinics include:

  • Lakeview Cancer Care, 927 Greeley St. S., Stillwater, MN 55082
  • Lakeview Sleep Health Center, 850 Churchill St. W., Stillwater, MN 55082
  • Stillwater Medical Group, 1500 Curve Crest Blvd., Stillwater, MN 55082
    • Cardiac Rehabilitation
    • Diabetes Education
    • Pulmonary Function Lab
    • Pulmonary Rehabilitation

If you don’t have insurance, you may be eligible for self-pay discount or financial assistance. To learn more, please call our business office at 651-430-4533.

See information from other organizations

Other organizations also have information about our charges and what other hospitals charge, available at:

Check your insurance coverage

We aren’t able to tell you which services your insurance covers. If you aren’t sure, the best thing to do is call the number on the back of your insurance card.

Don’t have your card in front of you? Here are the member services numbers to common insurance providers:

We’re required to keep an updated list of providers that offer emergency or other medically necessary care for Lakeview Hospital. This lists which providers are covered by our financial assistance policy and which are not.

Download the provider list in English (PDF), Spanish (PDF) or Hmong (PDF).