Understanding your bill and insurance coverage is an important part of having a pleasant health care experience. At Olivia Hospital & Clinic, we’re here to answer your questions and make sure your bill is as clear as possible.
Our patient account representatives are available to answer your questions Monday through Friday from 7:30 a.m. to 4:30 p.m. Call us at 320-523-8300.
We know that health care costs can add up quickly, and worrying about paying your bill shouldn’t have to be a part of your recovery. We offer financial assistance options to help you afford the medical care you need.
Providing convenient access to necessary medical care, regardless of the patient’s ability to pay, is important to us. We can help you find a program that meets your financial needs.
To learn more about our programs and apply for financial assistance, please call one of our patient account representatives at 320-523-8300.
- Download our financial assistance application (PDF).
- Read information about eligibility, how to apply and how we calculate financial assistance in our financial assistance policy (PDF).
- Apply online for Charity Care.
- Read our Charity Care policy, criteria and procedures (PDF).
Patients who are not covered by insurance and do not qualify for the Charity Care Program may possibly qualify for a 33% discount of services through our Uninsured Discount Program. Qualifying patients will be sent information to determine if they are eligible.
If you believe you may qualify, you can complete an application for our Uninsured Discount Program.
For questions about eligibility, please contact one of our patient account representatives.
Olivia Hospital & Clinic may approve financial assistance in special circumstances. If you’d like to learn more, please call 320-523-8300 to speak with a patient account representative.
Knowing how much your medical care will cost before you visit a doctor can help you plan for upcoming health care needs. We offer several different ways to estimate the cost of care at Olivia Hospital & Clinic.
For questions or help estimating your costs, please call us and speak with a patient account representative.
You can use our online patient estimate tool to get an estimate and learn about how much you'll likely pay out-of-pocket.
The federal government requires hospitals to post their standard charges reflecting each inpatient and outpatient service and item provided by the hospital.
Our standard charges may be far different than the amounts you are expected to pay. Olivia Hospital & Clinic has negotiated varying discounts with Medicare, Medicaid and most private insurance plans. We can help you figure out how much you’ll have to pay if you call one of our patient account representatives at 320-523-8300. They can help you work with your insurance company to understand your actual out-of-pocket costs.
The Minnesota Hospital Association has information about our charges, as well as what other hospitals charge, to help people navigate the price of their medical care.
You can also see our list of clinic cost estimates. They reflect data from HealthPartners, Blue Cross Blue Shield, PreferredOne and Medica. If you have another insurance company, your cost may be different.
You can also gather information to estimate your costs by contacting your insurance provider. Just call the number on the back of your insurance card.
In case you don’t have your card in front of you, here are the member services numbers to common insurance providers:
- Blue Cross and Blue Shield of Minnesota: 800-382-2000
- CIGNA: 800-244-6224 (insurance through work); 866-494-2111 (insurance directly or through the Exchange)
- HealthPartners: 800-883-2177
- Humana: 844-330-7799
- Medica: 800-952-3455
- Medicare: 800-MEDICARE (1-800-633-4227)
- PreferredOne: 763-847-4477 (in the Twin Cities); 800-997-1750 (outside the metro area)
- UCare website
- United Healthcare: 877-842-3210