PATIENT INFORMATION

Patient billing and financial support

Patient financial services at Olivia Hospital & Clinic

Understanding your bill and insurance coverage is an important part of having a pleasant health care experience. At Olivia Hospital & Clinic, we’re here to answer your questions and make sure your bill is as clear as possible.

Our patient account representatives are available to answer your questionsMonday through Friday from 7:30 a.m. to 4:30 p.m. Call us at 320-523-8300.

We know that health care costs can add up quickly, and worrying about paying your bill shouldn’t have to be a part of your recovery. We offer financial assistance options to help you afford the medical care you need.

Olivia Hospital & Clinic financial assistance

Providing convenient access to necessary medical care, regardless of the patient’s ability to pay, is important to us. We can help you find a program that meets your financial needs.

To apply for financial assistance, you may either apply online with your HealthPartners online account or fill out an application form.

Apply for financial assistance online with your HealthPartners account, or

Download the financial assistance application in English (PDF), Spanish (PDF), Somali (PDF), Vietnamese (PDF), Hmong (PDF), Russian (PDF), or Karen (PDF).

To learn more about our programs and apply for financial assistance, please call one of our patient account representatives at 320-523-8300.

Uninsured Discount Program

Patients who are not covered by insurance and do not qualify for the Charity Care Program may possibly qualify for a 33% discount of services through our Uninsured Discount Program. Qualifying patients will be sent information to determine if they are eligible.

If you believe you may qualify, you can complete an application for our Uninsured Discount Program.

For questions about eligibility, please contact one of our patient account representatives.

Special circumstances (on an individual case-by-case basis)

Olivia Hospital & Clinic may approve financial assistance in special circumstances. If you’d like to learn more, please call 320-523-8300 to speak with a patient account representative.

Knowing how much your medical care will cost before you visit a doctor can help you plan for upcoming health care needs. We offer several different ways to estimate the cost of care at Olivia Hospital & Clinic.

Call a patient account representative

For questions or help estimating your costs, please call us and speak with a patient account representative.

Use our online patient estimate tool for hospital cost information

You can use our online patient estimate tool to get an estimate and learn about how much you'll likely pay out-of-pocket.

See a list of hospital standard charges

The federal government requires hospitals to post their standard charges reflecting each inpatient and outpatient service and item provided by the hospital.

Our standard charges may be far different than the amounts you are expected to pay. Olivia Hospital & Clinic has negotiated varying discounts with Medicare, Medicaid and most private insurance plans. We can help you figure out how much you’ll have to pay if you call one of our patient account representatives at 320-523-8300. They can help you work with your insurance company to understand your actual out-of-pocket costs.

See information on Minnesota Hospital Price Check

The Minnesota Hospital Association has information about our charges, as well as what other hospitals charge, to help people navigate the price of their medical care.

See our list of clinic cost estimates

You can also see our list of clinic cost estimates. They reflect data from HealthPartners, Blue Cross Blue Shield, PreferredOne and Medica. If you have another insurance company, your cost may be different.

Check your insurance coverage

You can also gather information to estimate your costs by contacting your insurance provider. Just call the number on the back of your insurance card.

In case you don’t have your card in front of you, here are the member services numbers to common insurance providers: