Two important documents that are provided with your Medicare plan are your Evidence of Coverage (EOC) and Annual Notice of Changes (ANOC). You can use the detailed information in these documents to find answers to questions about coverage, costs, changes to your Medicare plan and more.

Your EOC explains what your Medicare plan covers, how much you can expect to pay for services and more. It is a legal document that provides full, complete information about how your Medicare plan works.

Your EOC also includes:

• Information about in- and out-of-network coverage rules
• Your rights and responsibilities as a member
• Your rights and responsibilities if you disenroll
• Our rights and responsibilities if you disenroll

For MSHO members, the EOC is instead called a Member Handbook.

Your ANOC describes changes to your health plan's coverage, costs or administration for the upcoming year. These changes are effective starting in January.

If you’re not sure what kind of plan you have, check your plan documents or member identification card. Have questions? Call Member Services at the number on the back of your member identification card.

Our friends at HealthPartners UnityPoint Health are ready to help.